Module 1: Hotel Industry

Question 1

A managed building/establishment, which provides guests with a place to stay overnight on a short-term basis in exchange for money

Answer 1

Hotel

Question 2

The section of the service industry that deals with guest accommodation/lodings. Refers not only to hotels, but also to many other forms of overnight accommodation

Answer 2

Hotel Industry

Question 3

Most common type of accommodation in the hotel industry; defined as an establishment that offers accommodation, meals & other services; provide private rooms and have en-suite bathrooms; mainly aimed at travellers/tourists

Answer 3

Hotels

Question 4

Smaller establishments, which offer guests private rooms for overnight stays, along with breakfast in the morning. These establishments are converted from private homes

Answer 4

Bed and Breakfasts/B&Bs

Question 5

Form of overnight accommodation tailored toward motorists; typically located conveniently by the roadside and offer ample free parking; fewer amenities than hotels

Answer 5

Motels

Question 6

Name given to a boat that has been adapted to offer hotel-style lodgings; moored riverboats; popular in European cities with rivers or canals

Answer 6

Botels

Question 7

An establishment that provides temporary accommodation, usually along with food and drinks; smaller than hotels and are closer in size to bed and breakfasts

Answer 7

Inns

Question 8

Commercial establishments, which will usually consist of a hotel and a variety of additional service and amenities, on-site

Answer 8

Resorts

Question 9

Popular among business travellers. Apartment-style lodgings, where guests benefit from a full range of services. Tend to be larger than most hotel rooms

Answer 9

Serviced Apartments

Question 10

A form of accommodation, primarily found in Spanish-speaking regions. They resemble a budget hotel, offering either private bedrooms/apartments; most are family-owned & guests may sometimes share bathrooms with others

Answer 10

Hostals

Question 11

A form of accommodation, typically aimed at those on a budget, where multiple guests sleep in different beds in the same living space; guests pay for a bed, rather than a private room

Answer 11

Hostels

Question 12

Essentially an apartment building, which operates hotel-style services; provides a similar experience to renting an apartment with an option to check-in and check-out, rather tha signing a fixed-term contract

Answer 12

Apartment Hotels

Question 13

Often promoted on the basis of aspiration and luxury. Situated within relatively small buildings; often have a particular theme and commonly found in trendy, urban areas

Answer 13

Boutique Hotels

Question 14

A condominium building, which operates as a hotel, providing guests with the opportunity to rent a condo unit for a short period of time

Answer 14

Condo Hotels

Question 15

The basic definition of this is a hotel, which has specifically taken steps to embrace sustainable living practices, in order to minimise the environmental damage; prioritise the use of local products, adopt recycling, focus on energy saving, etc

Answer 15

Eco Hotels

Question 16

First Eco Hotel built in 2015

Answer 16

Cabins by Eco Hotel

Question 17

Started as a socio civic project with the aim of giving back to the local community. It was built to showcase how recyclables can be used to build a structure

Answer 17

Cabins by Eco Hotel

Biophilic design principles were applied by studying the natural airflow & lighting that brought in nature to its interiors

Question 18

Also known as holiday home, is simply a cottage or small house, which is left to people on a temporary basis, for holiday purposes

Answer 18

Holiday Cottages

Question 19

A name given to a hotel that is housed within a non-permanent structure. Exists for a short period of time only

Answer 19

Pop-Up Hotels

Question 20

This kind of hotel can also come in the form of an experiential, limited, or fixed-time experience in particular space/remote destination

Answer 20

Pop-Up Hotel

Question 21

Are relatively small establishments, which are situated next to read, in order to attract passing customers

Answer 21

Roadhouses

Question 22

Defined as a property that offers professional services & accommodation for tourists, vacationers/backpackers in exchange for payment

Answer 22

Philippine hotel

Question 23

Hotels undergo the process of accreditation conducted by the ________ in the Philippines

Answer 23

Department of Tourism (DOT)

Question 24

Hotels undergo the process of accreditation in the Philippines. The goal is to primarily check if it would pass the required standards for hotel operations, now called as the?

Answer 24

National Accommodation Standards

Question 25

Hotels in the Philippines are classified before as:

Answer 25

• De Luxe Class
• First Class
• Standard Class
• Economy Class

Question 26

A certification issued by the DOT to a tourism enterprise that officially recognizes it as having complied with the minimun standards for the operation of tourism facilities & services

Answer 26

Accreditation

Question 27

5 Levels of Accommodation Standards

Answer 27

• 1 star
• 2 star
• 3 star
• 4 star
• 5 star

Question 28

These enterprises appeal ot budget minded travellers; limited range of facilities & services

Answer 28

1 Star

Question 29

These enterprises appeal to the tourists seeking more than basic accommodation; offers expanded facilities & higher level of comfort

Answer 29

2 Star

Question 30

These enterprises offer a very good level of accommodation; more spacious public areas, higher quality facilities & a greater range of services

Answer 30

3 Star

Question 31

These properties are upscale in all areas; accommodation is refined & stylish. Service is responsive, often including an extensive array of facilities

Answer 31

4 Star

Question 32

These properties reflect the characteristics of luxury & sophistication; the facilities are world class in every manner and the meticulous service exceeds all guest expectations

Answer 32

5 Star