Module 1 Flashcards
Conflict Management
The application of one or more strategies for dealing with disagreements that may be detrimental to team performance.
Service Level Agreement
A service-level agreement (SLA) defines the level of service you expect from a vendor, laying out the metrics by which service is measured, as well as remedies or penalties should agreed-on service levels not be achieved. It is a critical component of any technology vendor contract.
Go-live Blackouts
The term go-live refers to the time at which a technology system goes from the development and test environment to the production environment.
Lessons Learned
A project document used to record knowledge gained during a project so that it can be used in the current project and entered into the lessons-learned repository.
MoSCoW Analysis
Categorize features as Must Have, Should Have, Could Have, and Won’t Have (for now). This helps customers organize their thinking about what are truly must-have capabilities and enables identification of a Minimum Viable Product (MVP).
100 Points Method
Each stakeholder is given 100 points and can multi-vote their points across all the stories, which then give a weighted priority when combined.
Roman Voting
Simple yes or no. Thumbs up or down (sometimes sideways for neutral).
Planning Poker (Scrum Poker)
Planning poker (Scrum poker) estimates effort or relative size of development effort. Use a deck of cards with modified Fibonnacci numbers to vote on user stories.
Retrospective
Continual improvement has long been an objective in all aspects of business, but much of the time operational work, firefighting, and other reactive activities have crowded out the opportunity for teams to seek real improvements in their processes and practices.
3-Point Estimate
Incorporates three types of estimates into a singular cost estimate scenario:
- most likely
- optimistic
- pessimistic
WoW
Way of Working
XP Metaphor
If you need to describe how a program works in an IT project, the team may use an XP metaphor - to put the concept into words anyone can understand.
Sprint
Sprint planning is iteration planning is a collaborative agile ceremony.
T-shaped Skillsets
Refers to a person with one deep area of specialization and broad ability in the rest of the skills required by the team.
Sprint Review (Demo)
A review at the end of each iteration with the Product Owner and other customer stakeholders to review progress of the product, get early feedback, and review an acceptance from the Product Owner of the stories delivered in the iteration. Also referred to as a Demo.
RACI (Responsible, Accountable, Consulted, Informed) Matrix
It helps identify who is responsible for making decisions and how the people responsible are supported.
Virtual Teams
A group of people with a shared goal who fulfill their roles with little or no time spent meeting face-to-face.
Servant Leadership
The practice of leading through service to the team, by focusing on understanding and addressing the needs and development of team members in order to enable the highest possible team performance.
Team Charter
A document that records the team values, agreements, and operating guidelines as well as establishing clear expectations regarding acceptable behavior by project team members.
Fibonacci Sequencing
A series of numbers in which each number ( Fibonacci number ) is the sum of the two preceding numbers. The simplest is the series 1, 1, 2, 3, 5, 8, etc.
Pre-Assignment
These are a few ways of assessing team members. Skill appraisals may include: Attitudinal surveys Specific assessments Structured interviews Ability tests Focus groups
Stakeholder
An individual, group, or organization that may affect, be affected by, or perceive itself to be affected by a decision, activity, or outcome of a project, program, or portfolio.
Ground Rules
A clear set of written expectations regarding the code of conduct for team members. Includes all actions that are considered acceptable and unacceptable in the project, and are part of the project charter.
Brainstorming
Brainstorming is an ideation technique. It empowers team members and stakeholders by enabling everyone to become involved in generating the ideas that lead to solutions and decisions.
