MOD7- NURSING LEADERSHIP AND MANAGEMENT Flashcards
LEADERSHIP combines what?
- intrinsic personality traits
- learned leadership skills
- characteristics of the situation
guides people and groups to accomplish common goals
LEADER
influences the beliefs, opinions, or behaviors of a person, group, or groups of people
LEADER
is able to inspire other on the health care team to make patient education an important aspect of all care activities
NURSE LEADER
give leadership qualities
- unique personality characteristics
- exceptional clinical expertise
- relationships with others in the organization
-is the inspiration for desired responses and getting work done through others
LEADERSHIP
focus on purpose and doing the right thing
LEADERSHIP
act of influencing and motivating a group of people to act in the same direction towards achieving a common goal
LEADERSHIP
- coordinates people, time, and supplies to achieve desired outcomes
MANAGEMENT
Involves problem-solving and decision-making processes
MANAGEMENT
whose responsibility is it to maintain control of day-to-day operations, achieve established goals and objectives
MANAGERS RESPONSIBILITY
T OR F: MANAGEMENT IS getting things done through balanced involvement of people
TRUE
T OR F: MANAGEMENT is about making decisions
TRUE
is the process of leading and directing an organization to meet its goals through the use of appropriate resources
MANAGEMENT
what words and phrases can you associate with the term “MANAGER”
- plans
- organizes
- what is to be done
- who is to do it
- how it is to be done
_____ will have appointed management position within the organization with responsibilities to perform administrative tasks
NURSE MANAGER
- Planning staffing requirements
- performing employee performance appraisals
- controlling use of supplies and time
- meeting budget and productivity goals
NURSE MANAGER
T OR F: LEADERSHIP AND MANAGEMENT are the same
FALSE: THEY ARE DIFFERENT, BUT INTERTWINED CONCEPTS. DIFFICULT TO DISCUSS ONE WITHOUT THE OTHER
A good manager should be a _________
GOOD LEADER
leadership management skills:
- complementary
- can be learned and developed through experience
- improving skills in one area will enhance abilities in the other
To be able to formulate a workable plan you must first:
State the objectives to be achieved
This management functions includes all the activities involved in obtaining, preparing ,and compensating employees:
Staffing
When resolving problems between two employees, the manager should:
Remember that differences exists between employees personalities
When solving a group conflict, you should:
Resolve it in such a way that there is no apparent winner and loser
Reaching toward an objective or striving to meet a mission statement would fall into what part of management?
Planning
Which of the following three factors affects an employee motivation:
Attitude, interest and needs
If a team member makes a mistake you should:
Give them chance to explain and take responsibility for the error.
A Democratic leader:
Asks for everyone’s thoughts and opinion before acting
T OR F: A leader guides people and groups to accomplish common goals
T
- nurse manager
- supervisor
- charge nurse
- coordinator and gives the authority to act by the organization
these are examples of?
FORMAL LEADERSHIP
- has no official or appointed authority to act
- able to persuade
- able to influence others in a work group
this is an example of?
INFORMAL LEADERSHIP
What are some management functions?
- planning
- organizing
- staffing
- directing
- controlling
includes identifying the management structure to accomplish work, determining communication processes, and coordinating people time and work
ORGANIZING
encourages employees to accomplish goals and objectives and involves communicating, delegating, motivating and managing conflict
DIRECTING
analyzes results to evaluate accomplishments and includes evaluating employee performance, analyzing financial activities, and monitoring quality of care
CONTROLLING
A CHANGE AGENT
NURSE MANAGER
providing service or care to customers (patient or clients)
CUSTOMER SERVICE PROVIDER
include the personnel, time, and supplies needed to accomplish the goals of the organization
RESOURCE MANAGER
LIST A FEW QUALITIES OF A GOOD LEADER
Is an effective communicator. Is consistent in managing conflict. Is knowledgeable and competent in all aspects of delivery of care. Is a role model for staff. Uses participatory approach in decision making. Shows appreciation for a job well done. Delegates work appropriately. Sets objectives and guide staff. Displays caring, understanding, and empathy for others. Motivates and empowers others. Is proactive and flexible. Focuses on Team Development.
are settings that support excellence and decent work
- health and safety and personal well-being of staff
- support quality patient care
- improve motivation, productivity and performance of individuals and organizations
POSITIVE PRACTICE ENVIRONMENT
elements of positive practice environment
occupational health- safety and wellness policies that address workplace hazards, discrimination,
manageable workloads
organizational climate- effective management and leadership practices, good peer support, worker participation
work-life balance
equal opportunity
professional development
professional identity, autonomy
job security
decent pay and benefit
