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fundalec103-mid&fis > MOD7- NURSING LEADERSHIP AND MANAGEMENT > Flashcards

MOD7- NURSING LEADERSHIP AND MANAGEMENT Flashcards

1
Q

LEADERSHIP combines what?

A
  • intrinsic personality traits
  • learned leadership skills
  • characteristics of the situation
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2
Q

guides people and groups to accomplish common goals

A

LEADER

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3
Q

influences the beliefs, opinions, or behaviors of a person, group, or groups of people

A

LEADER

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4
Q

is able to inspire other on the health care team to make patient education an important aspect of all care activities

A

NURSE LEADER

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5
Q

give leadership qualities

A
  • unique personality characteristics
  • exceptional clinical expertise
  • relationships with others in the organization
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6
Q

-is the inspiration for desired responses and getting work done through others

A

LEADERSHIP

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7
Q

focus on purpose and doing the right thing

A

LEADERSHIP

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8
Q

act of influencing and motivating a group of people to act in the same direction towards achieving a common goal

A

LEADERSHIP

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9
Q
  • coordinates people, time, and supplies to achieve desired outcomes
A

MANAGEMENT

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10
Q

Involves problem-solving and decision-making processes

A

MANAGEMENT

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11
Q

whose responsibility is it to maintain control of day-to-day operations, achieve established goals and objectives

A

MANAGERS RESPONSIBILITY

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12
Q

T OR F: MANAGEMENT IS getting things done through balanced involvement of people

A

TRUE

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13
Q

T OR F: MANAGEMENT is about making decisions

A

TRUE

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14
Q

is the process of leading and directing an organization to meet its goals through the use of appropriate resources

A

MANAGEMENT

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15
Q

what words and phrases can you associate with the term “MANAGER”

A
  • plans
  • organizes
  • what is to be done
  • who is to do it
  • how it is to be done
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16
Q

_____ will have appointed management position within the organization with responsibilities to perform administrative tasks

A

NURSE MANAGER

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17
Q
  • Planning staffing requirements
  • performing employee performance appraisals
  • controlling use of supplies and time
  • meeting budget and productivity goals
A

NURSE MANAGER

18
Q

T OR F: LEADERSHIP AND MANAGEMENT are the same

A

FALSE: THEY ARE DIFFERENT, BUT INTERTWINED CONCEPTS. DIFFICULT TO DISCUSS ONE WITHOUT THE OTHER

19
Q

A good manager should be a _________

A

GOOD LEADER

20
Q

leadership management skills:

A
  • complementary
  • can be learned and developed through experience
  • improving skills in one area will enhance abilities in the other
21
Q

To be able to formulate a workable plan you must first:

A

State the objectives to be achieved

22
Q

This management functions includes all the activities involved in obtaining, preparing ,and compensating employees:

A

Staffing

23
Q

When resolving problems between two employees, the manager should:

A

Remember that differences exists between employees personalities

24
Q

When solving a group conflict, you should:

A

Resolve it in such a way that there is no apparent winner and loser

25
Q

Reaching toward an objective or striving to meet a mission statement would fall into what part of management?

A

Planning

26
Q

Which of the following three factors affects an employee motivation:

A

Attitude, interest and needs

27
Q

If a team member makes a mistake you should:

A

Give them chance to explain and take responsibility for the error.

28
Q

A Democratic leader:

A

Asks for everyone’s thoughts and opinion before acting

29
Q

T OR F: A leader guides people and groups to accomplish common goals

A

T

30
Q
  • nurse manager
  • supervisor
  • charge nurse
  • coordinator and gives the authority to act by the organization

these are examples of?

A

FORMAL LEADERSHIP

31
Q
  • has no official or appointed authority to act
  • able to persuade
  • able to influence others in a work group

this is an example of?

A

INFORMAL LEADERSHIP

32
Q

What are some management functions?

A
  • planning
  • organizing
  • staffing
  • directing
  • controlling
33
Q

includes identifying the management structure to accomplish work, determining communication processes, and coordinating people time and work

A

ORGANIZING

34
Q

encourages employees to accomplish goals and objectives and involves communicating, delegating, motivating and managing conflict

A

DIRECTING

35
Q

analyzes results to evaluate accomplishments and includes evaluating employee performance, analyzing financial activities, and monitoring quality of care

A

CONTROLLING

36
Q

A CHANGE AGENT

A

NURSE MANAGER

37
Q

providing service or care to customers (patient or clients)

A

CUSTOMER SERVICE PROVIDER

38
Q

include the personnel, time, and supplies needed to accomplish the goals of the organization

A

RESOURCE MANAGER

39
Q

LIST A FEW QUALITIES OF A GOOD LEADER

A 
Is an effective communicator.
Is consistent in managing conflict.
Is knowledgeable and competent in all aspects of delivery of care.
Is a role model for staff.
Uses participatory approach in decision making.
Shows appreciation for a job well done.
Delegates work appropriately.
Sets objectives and guide staff.
Displays caring, understanding, and empathy for others.
Motivates and empowers others.
Is proactive and flexible.
Focuses on Team Development.
40
Q

are settings that support excellence and decent work

  • health and safety and personal well-being of staff
  • support quality patient care
  • improve motivation, productivity and performance of individuals and organizations
A

POSITIVE PRACTICE ENVIRONMENT

41
Q

elements of positive practice environment

A

occupational health- safety and wellness policies that address workplace hazards, discrimination,

manageable workloads

organizational climate- effective management and leadership practices, good peer support, worker participation

work-life balance

equal opportunity

professional development

professional identity, autonomy

job security

decent pay and benefit

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