MIS: Exam 1 - Ch 1

Question 1

Web-based applications that are stored on remote servers and accessed via the “cloud” of the internet using a standard Web Browser

Answer 1

Cloud Computing / Software as a Service

Question 2

Second-generation, interactive, Internet-based services that enable people to collaborate, share information, and create new services online, including mashups, blogs, RSS, and wikis.

Answer 2

Web 2.0

Question 3

An internal network based on Internet and World Wide Web technology and standards

Answer 3

Intranet

Question 4

Private internet that is accessible to authorized outsiders.

Answer 4

Extranets

Question 5

Interrelated components working together to collect, process, store, and disseminate information to support decision making, coordination, control, analysis, and visualization in an organization

Answer 5

Information System

Question 6

All the hardware and software technologies a firm needs to achieve its business objectives

Answer 6

Information Technology (IT)

Question 7

Information technology enhances business processes in two main ways:

Answer 7

Increasing the efficiency of existing processes & Enabling entirely new processes that are capable of transforming the businesses

Question 8

Nearly all of the organizations significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.

Answer 8

The Digital Firm

Question 9

Collection of activities required to produce a product or service. Examples: Develop New Product, Generating or Fulfilling Orders, Hiring Employees, etc. — OR Set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.

Answer 9

Business Processes

Question 10

Intellectual Property, Core Competencies, Financial & Human Capital

Answer 10

Business Assets

Question 11

Intangible property created by individuals or corporations that is subject to protections under trade secret, copyright, and patent law

Answer 11

Intellectual Property

Question 12

Activity at which a firm excels as a world-class leader

Answer 12

Core Competencies

Question 13

ex: Contributed Capital, Stockholder Equity

Answer 13

Financial Equity

Question 14

ex: Employees

Answer 14

Human Capital

Question 15

Six Strategic Business Objectives

Answer 15

1. Operational Excellence
2. New Products, Services and Business Models
3. Customer and Supplier Intimacy
4. Improved Decision Making
5. Competitive Advantage
6. Survival

Question 16

Information vs. Data vs. Metadata (match definitions):
Stream of raw facts
Data shaped into meaningful form
Set of data about other data

Answer 16

Data: Stream of raw facts
Information: Data Shaped into meaningful form
Metadata: Set of data about other data

Question 17

Systems 4 basic fundamental components that work together:

Answer 17

Input - Processing - Output - Feedback

Question 18

Captures raw data from organization or external environment

Answer 18

Input

Question 19

Converts raw data into meaningful form

Answer 19

Processing

Question 20

Transfers processed information to people or activities that use it.

Answer 20

Output

Question 21

Output returned to appropriate members of organization to help evaluate or correct input stage; Continuous Improvement

Answer 21

Feedback

Question 22

Hierarchy of authority, Responsibility: 3 levels

Answer 22

Senior Management, Middle Management (Scientists and knowledge workers), Operational Management (Production and/or service workers, data workers)

Question 23

Organizational Dimensions of Information Systems; Separation of Business Functions in to 4 categories

Answer 23

Sales & Marketing, Human Resources, Finance & Accounting (AIS), and Manufacturing & Production

Question 24

What 3 things does every business have?

Answer 24

Unique business processes, Unique business culture and Organizational Politics

Question 25

Management Dimensions of Info Systems: Managers set organizational strategy for responding to business challenges. In addition, managers must act creatively: (2 ways)

Answer 25

Creation of new products and services, and Occasionally re-creating the organization

Question 26

Technology Dimensions of Info Systems

Answer 26

Computer hardware and software, Data Management Technology, Networking and telecommunications technology (Networks, the internet, intranets & extranets), Info Technology Infrastructure provides platforms that systems are built upon (PCs, Servers, Networking & Security Equipment)

Question 27

Technical Approaches to Info Systems:

Answer 27

Computer Science, Management Science, Operations Research/Management, Emphasis on mathematical based models, physical technology and formal capabilities.

Question 28

Behavioral Approaches to Info Systems:

Answer 28

Sociology, Psychology, Economy, IS are sociotechnical Systems

Question 29

Which Behavioral Approach to IS addresses How groups/organizations shape the development of systems. & How systems impact individuals, groups and organizations?

Answer 29

Sociology

Question 30

Which Behavioral Approach to IS addresses How people perceive and interpret information. How people interact with systems/software.

Answer 30

Psychology

Question 31

Which Behavioral Approach to IS addresses Economic impacts of firms and markets?

Answer 31

Economy

Question 32

Which Technical Approach to IS addresses Complex theories and applications used to develop software. Methods of computation (algorithms), data storage and access (data structures / databases)

Answer 32

Computer Science

Question 33

Which Technical Approach to IS addresses Development of models for decision making and management practices (decision sciences)

Answer 33

Management Science

Question 34

Which Technical Approach to IS addresses Mathematical techniques for optimizing selected parameters of organizations.

Answer 34

Operations Research/Management