Mindset for Effective Business Analysis Flashcards
Analyze needs in the big picture context and identify why a change is necessary
See the whole
Desired outcomes are created by understanding the context, the solution, and the stakeholders
See the whole
Understand customer experience needs to build solutions that address those needs
Think as a customer
The team starts with a high-level view of customer needs and breaks them down into detailed understanding that is used to evolve the emerging solution
Think as a customer
The value in the change is realized by understanding the context, needs, stakeholders, and solution possibilities
Analyze to determine what is valuable
Continuously assess and prioritize work to maximize the value being delivered
Analyze to determine what is valuable
Examples can also be used to derive acceptance criteria, help design the solution, and provide a foundation for testing the solution
Get real using examples
Assessing real examples is important for building a shared understanding of the need and how the solution will satisfy that need
Get real using examples
Understand how to deliver a solution within constraints by continually analyzing needs and the solutions that can satisfy a prioritized need
Understand what is doable
Constraints also need to be considered within the operational environment to ensure the solution delivers the value intended
Understand what is doable
Use continuous feedback to adapt the solution and its processes to increase the delivered value
Stimulate collaboration and continuous improvement
Help create an environment where all stakeholders contribute to value on an ongoing basis
Stimulate collaboration and continuous improvement
Identify activities that add value and those that do not
Avoid waste
Remove activities that do not contribute to satisfying the need
Avoid waste
