Midterm pt. 1 Flashcards
What is proactive planning?
anticipating events or issues before they become a major problem
_____ is a situation that can result in death, injuries, lawsuits, and the stoppage or loss of production and/or services
Risk
Risk is a situation that can result in ______, ________, ________, and the stoppage or loss of __________ and/or ________
death injuries lawsuits production services
_________ must be a continuous process in which an organization analyzes its strength, weakness, and challenges
Planning
Planning must be a continuous process in which an organization analyzes its _______, _________, and _________
strength
weakness
challenges
Planning Involves all ___________ client/employee
stakeholders
___________ is a part of planning, which could be good or bad news
Communication
Communication is a part of planning, which could be _____ or ____ news
good
bad
A good leader should ________ when appropriate.
delegate
When planning, identify available resources like ________, __________, and/or ___________
staffing
technology
equipment
When planning, understand _____ and limitations.
costs
When enacting law enforcement powers, determine the authority granted to private security by ______ and _____ entities.
State
local
When getting Law Enforcement Powers, you need to ask if they _____ __________ ___________.
meet mandated requirements
What is an example of mandated requirements?
SILA (Summons in Lieu of Arrest)
Do the powers vary by state need or interest, and/or by emergency?
Ex. traffic, college campus, hospitals railroad “police”
What are emergency services?
unexpected potentially life threatening and disruptive to the work environment
Plans are created to deal with the ______, the “____ __”, as well as the real life issues ________
future
“what if”
presently
_________ determines how security services
Planning
For security management how would you organize people?
into departments, units, groups, or enterprises for daily task/work assignment
What are the three general categories for organizing?
1) Line Personnel
2) Administrative Personnel
3) Auxilory
What is the difference between Line Personnel and Administrative Personnel?
Line Personnel- deal with daily calls and work posts and assignments, and requests for service patrol officers, mobile officers, investigators
Administrative Personnel- clerical, sales, budget, and payroll
What is the difference between Administrative Personnel adn Auxilory?
Administrative Personnel- clerical, sales, budget, and payroll
Auxilory- dispatchers, trainers, mechanics
What is the difference between Line Personnel and Auxilory?
Line Personnel- deal with daily calls and work posts and assignments, and requests for service patrol officers, mobile officers, investigators
Auxilory- dispatchers, trainers, mechanics
Security Management must provide ___________ for daily operations and define the _____ and ___________ for each employee
consistency
roles
expectations
Work assignments must be described, categorized, and assigned by order of __________
importance
Security Management must identify __________ and monitor _______
objectives
results
What is the Mission-Values-Vision model?
Mission- Why you exist and what you plan to do your client/company
Values- Common beliefs for all numbers of your organization every day (ETHICS)
Vision- What’s your desired goal
What is the response to problems?
1) Define and identify
2) Current status and future objectives
3) Course of Action
4) Develop new procedures and programs and/or introduce new equipment.
5) Approve and Implement Plan
6) Evaluate and reconsider-measure the actual performance in comparison to the desired performance
Strategic Planning is the continuous process of: 1) 2) 3) 4) 5)
1) evaluating the nature of a business
2) evaluating the service or your department
3) identifying long range objectives
4) identifying goals
5) devloping strategies to archive
What is the plan to plan?
what do we do in the future based on our security business or serive
What is mission reformation?
Do we need to change the way we do business or conduct our operations?
What does SWOT stand for?
Strengths- what makes us good?
Weaknesses- what undermines our operations?
Opportunties- what economical, political, or social changes could affect us in a positive way?
Threats- what internal/external variables could negatively impact operations?
