Midterm pt. 1 Flashcards

1
Q

What is proactive planning?

A

anticipating events or issues before they become a major problem

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2
Q

_____ is a situation that can result in death, injuries, lawsuits, and the stoppage or loss of production and/or services

A

Risk

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3
Q

Risk is a situation that can result in ______, ________, ________, and the stoppage or loss of __________ and/or ________

A
death
injuries
lawsuits
production
services
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4
Q

_________ must be a continuous process in which an organization analyzes its strength, weakness, and challenges

A

Planning

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5
Q

Planning must be a continuous process in which an organization analyzes its _______, _________, and _________

A

strength
weakness
challenges

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6
Q

Planning Involves all ___________ client/employee

A

stakeholders

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7
Q

___________ is a part of planning, which could be good or bad news

A

Communication

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8
Q

Communication is a part of planning, which could be _____ or ____ news

A

good

bad

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9
Q

A good leader should ________ when appropriate.

A

delegate

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10
Q

When planning, identify available resources like ________, __________, and/or ___________

A

staffing
technology
equipment

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11
Q

When planning, understand _____ and limitations.

A

costs

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12
Q

When enacting law enforcement powers, determine the authority granted to private security by ______ and _____ entities.

A

State

local

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13
Q

When getting Law Enforcement Powers, you need to ask if they _____ __________ ___________.

A

meet mandated requirements

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14
Q

What is an example of mandated requirements?

A

SILA (Summons in Lieu of Arrest)

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15
Q

Do the powers vary by state need or interest, and/or by emergency?

A

Ex. traffic, college campus, hospitals railroad “police”

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16
Q

What are emergency services?

A

unexpected potentially life threatening and disruptive to the work environment

17
Q

Plans are created to deal with the ______, the “____ __”, as well as the real life issues ________

A

future
“what if”
presently

18
Q

_________ determines how security services

A

Planning

19
Q

For security management how would you organize people?

A

into departments, units, groups, or enterprises for daily task/work assignment

20
Q

What are the three general categories for organizing?

A

1) Line Personnel
2) Administrative Personnel
3) Auxilory

21
Q

What is the difference between Line Personnel and Administrative Personnel?

A

Line Personnel- deal with daily calls and work posts and assignments, and requests for service patrol officers, mobile officers, investigators

Administrative Personnel- clerical, sales, budget, and payroll

22
Q

What is the difference between Administrative Personnel adn Auxilory?

A

Administrative Personnel- clerical, sales, budget, and payroll

Auxilory- dispatchers, trainers, mechanics

23
Q

What is the difference between Line Personnel and Auxilory?

A

Line Personnel- deal with daily calls and work posts and assignments, and requests for service patrol officers, mobile officers, investigators

Auxilory- dispatchers, trainers, mechanics

24
Q

Security Management must provide ___________ for daily operations and define the _____ and ___________ for each employee

A

consistency
roles
expectations

25
Q

Work assignments must be described, categorized, and assigned by order of __________

A

importance

26
Q

Security Management must identify __________ and monitor _______

A

objectives

results

27
Q

What is the Mission-Values-Vision model?

A

Mission- Why you exist and what you plan to do your client/company
Values- Common beliefs for all numbers of your organization every day (ETHICS)
Vision- What’s your desired goal

28
Q

What is the response to problems?

A

1) Define and identify
2) Current status and future objectives
3) Course of Action
4) Develop new procedures and programs and/or introduce new equipment.
5) Approve and Implement Plan
6) Evaluate and reconsider-measure the actual performance in comparison to the desired performance

29
Q
Strategic Planning is the continuous process of:
1)  
2) 
3) 
4) 
5)
A

1) evaluating the nature of a business
2) evaluating the service or your department
3) identifying long range objectives
4) identifying goals
5) devloping strategies to archive

30
Q

What is the plan to plan?

A

what do we do in the future based on our security business or serive

31
Q

What is mission reformation?

A

Do we need to change the way we do business or conduct our operations?

32
Q

What does SWOT stand for?

A

Strengths- what makes us good?

Weaknesses- what undermines our operations?

Opportunties- what economical, political, or social changes could affect us in a positive way?

Threats- what internal/external variables could negatively impact operations?