Finals pt. 3 Flashcards
What is the 2nd leading cause of death in workplace?
workplace violence
__ out of every __ employees is attacked, threatened, harassed verbally or physically, at work each year
1
4
On an average working day, __ people will be murdered on the job in the U.S.
3
One million workers are _________ and more than 1,000 are _________ every year
assaulted
murdered
Most victims of workplace violence were ____.
men
Most violent offenders share what characteristics?
Male
White
Over 21 years old
True or False: Most workplace violence cases are reported
False; Most workplace violence cases are unreported
What does Occupational Safety and Health Administration (OSHA) define as workplace violence?
violence or the threat of violence against employees
What are general factors that contribute to workplace violence?
1) economic climate
2) multiculturalism
3) workplace factors
4) breakdown of support systems
5) violent society
What are the different types of workplace violence?
1) violence by strangers
2) violence by customers
3) worker-on-worker, violence by team members
4) Personal relationship
Which type of workplace violence is the highest:
a) violence by strangers
b) violence by customers
c) worker-on-worker, violence by team members
d) Personal relationship
b) violence by customers =44%
Which type of workplace violence is the lowest:
a) violence by strangers
b) violence by customers
c) worker-on-worker, violence by team members
d) Personal relationship
d) Personal relationship=2%
Which type of workplace violence is the 2nd most likely:
a) violence by strangers
b) violence by customers
c) worker-on-worker, violence by team members
d) Personal relationship
c) worker-on-worker, violence by team members = 30%
Which type of workplace violence is the 3rd most likely:
a) violence by strangers
b) violence by customers
c) worker-on-worker, violence by team members
d) Personal relationship
a) violence by strangers= 24%
Between 2005 and 2009, ___ ____________ ________, _________ ________, and __________ had the highest rates of nonfatal workplace violence
law enforcement officers
security guards
bartenders
Among workplace homicides that occurred between 2005 and 2009, about 28% involved victims in sales and related occupations and about 17% involved victims in __________ ________ ____________
protective service occupations
True or False: if you are a victim, observer, or become aware of workplace violence you need to follow the chain of command
False; You do NOT need to follow the chain of command
You must report workplace violence immediately to who?
1) security
2) direct supervisor/manager
3) HR
What should adequate documentation of workplace violence include?
1) exact nature of threat/behavior
2) specific words used
3) date, time, and place of incident
4) identified target
5) names of people (including witnesses)
6) honesty
7) stick to facts
8) If a TPO is issued provide name, age, physical description and photo to security
List some common warning signs of workplace violence.
1) outbursts of anger or sadness
2) numerous conflicts with others
3) talking of harming self or others
4) poor self-esteem
5) never takes responsibility and blames
6) inconsistency at job
7) unstable family life
8) preoccupation with guns and weapons
9) holds grudges
10) history of violence
11) complains regularly about working conditions
12) over reacts to situations
What is human trafficking?
a form of modern day slavery
What are the two reasons for human trafficking?
1) prostitution
2) labor
Who does human trafficking impact?
our most vulnerable populations
True or False: Human trafficking is a serious national problem
False; Human trafficking is a serious international problem
Adults are targeted in human trafficking through ______, ______, or __________ to engage in activity against their will
force
fraud
coercion
As many as ___ _______ people are taken into human trafficking
27 million
Victims of human trafficking are often _________
branded
LVMPD have recovered _____ victims of sex trafficking since 1994
2,229
Just last year LVMPD recovered ____ children victimized by sex trafficking
107
What is the average age for entry into prostitution?
12-14
List suspicious behaviors.
1) individuals acting furtively and suspiciously
2) avoiding eye contact
3) departing quickly when seen or approached in unauthorized places
4) a person overdressed for the type of weather
5) a strong odor emanating form a building or vehicle
6) any person in sensitive areas without an employee badge
What would be inappropriate photos or videos?
pictures being taken of sensitive areas (such as surveillance cameras, ventilation systems, or access doors)
_______, ________, ____ _____ deliveries or __________ are a common method to carry out attacks
large
unusual
high risk
When it comes to suspicious vehicles you should be aware of 2 things.
1) a vehicle with hazardous material parked or driving in an appropriate area
2) unusual deliveries of chemicals or fertilizer
When making descriptions of suspicious vehicles what are some characteristics of note?
1) make/model
2) color
3) license plate
4) any body damage
5) Bumper stickers
6) accessories
What counts as a suspicious package?
1) fire extinguishers that may have been moved or tampered with
2) unusual or unexpected mail
3) unattended bags or boxes in a public area
True or False: Bomb packages are almost always delivered by a carrier
False; Most bombers set up and deliver the bomb themselves
If a package is delivered by carrier inspect for:
1) humps
2) bulges
3) protrusions
4) balance (if lopsided or heavy sided)
WITHOUT APPLYING PRESSURE
Packages wrapped in ______ is automatically suspicious.
string
Excessive _________ on small packages or letters is suspicious.
postage
Handwritten notes that say what things are suspicious?
“to be opened in the privacy of”
“confidential”
Improper _________ of common names, places, or things is suspicious.
spelling
Watch out for packages with no ________ _________ or a __________ ________
return address
nonsensical address
What are the 4 steps when identifying a suspicious package?
1) handle with care. Don’t shake or bump
2) isolate and look for indicators (shape, color, smell)
3) don’t open, smell, lick, or taste
4) treat it as suspect! report immediately
