midterm Flashcards
stages of illness response
1) preliminary phase:appearance of clinical signs
2) acknowledgement phase: sustained clinical signs
3) action phase: seeking medical intervention
4) Transitional phase: diagnosis and treatment
5) Resolution phase: recovery/rehabilitation or death
1) preliminary phase:appearance of clinical signs
2) acknowledgement phase: sustained clinical signs
3) action phase: seeking medical intervention
4) Transitional phase: diagnosis and treatment
5) Resolution phase: recovery/rehabilitation or death
stages of illness response
sick role
a particular social role that an ill person adopts which involves giving up normal responsibilities and accepting care. May sometimes involve uncharacteristically passive behaviour
health-illness continuum
death, serious, poor, compensation, good, optimal
illustrates how a person’s health-illness illustrates how a persons health status is constantly changing
death, serious, poor, compensation, good, optimal
illustrates how a person’s health-illness illustrates how a persons health status is constantly changing
health-illness continuum
current health concerns in canada
aging population. high cost of prescription drugs, antibiotic-resistant bacteria, mental illness, chronic disease, access to care and wait times
health behaviour
includes all the things a person does to stay healthy, physically, and psychologically. (watch diets, take vitamin supplements, exercise daily etc)
health beliefs
things a person believes to be true about health, illness, prevention, treatment, and cure
SMILE principle
Sensitivity- be sensitive to the needs of the client
Mutual Respect- the client who feels respected feels valued. this enhances and promotes trust
Interest- interest in the client as a person helps make the health care experience positive
Language- adapt to language barriers
Explanation- explain clearly to the client and the family
ethnicity
comes from the green word ‘ethnos’ which means people.
relating to groups of people with a common racial, religious, linguistic, or cultural heritage
culture
any combination of the languages, beliefs, values, norms, behaviours and even material objects that are passed from one generation to the next
or
a collection of beliefs, rules and practices that are shared by a group of people
employment opportunities
Occupational settings vary from fast-paced emergency room to the less hectic single physician practice
.•Allied Health Care supports primary health-care. e.g. physiotherapists and midwives
•Alternative/Complementary Care offers nontraditional approach. e.g. chiropractors and naturopaths
6 P’s to phone answering
1) prompt
2) polite
3) precise
4) professional
5) positive
6) patient
plain language
speaking and writing so that your patients understand you.
organizing and presenting information that focuses on your patients needs.
Keeping them in mind when your write letters, memos, phone messages, or instructions.
3 questions to ask yourself when communicating with a patient
what do they need to know
what do they already know
how will I present it to them so that they understand
