midterm 1 part 1 reviews

Question 1

What is the definition of diversity (both broad and narrow)?

Answer 1

narrow :
limits the discussion to race, ethnicity and nationality
يقتصر النقاش على العرق والعرق والجنسية
broad :
more current:
refers to education levels, geographic background, language, value systems and other attributes
يشير إلى مستويات التعليم والخلفية الجغرافية واللغة وأنظمة القيم والصفات الأخرى

Question 2

What is representational diversity?

Answer 2

bringing into the work organization those who are different than current employees in important ways

Question 3

What is Inclusion?

Answer 3

processes and factors that lead people of difference to become fully accepted and equally productive and rewarded at work
-avoid the “outsider within”

Question 4

If a company has an Affirmative Action (AA) program, what will they do in terms of recruitment?

Answer 4

the employer will act “affirmatively” or proactively to attract qualified applicants from groups that in the past were victims of unfair exclusion and discriminatory treatment
سيتصرف صاحب العمل “بشكل إيجابي” أو استباقي لجذب المتقدمين المؤهلين من المجموعات التي كانت في الماضي ضحايا الاستبعاد غير العادل والمعاملة التمييزية

Question 5

What is the definition of valuing diversity?

Answer 5

activities or procedures intended to highlight, in a positive way, the uniqueness of various groups or individuals
-diversity is seen as an asset

Question 6

What does Diversity management refer to?

Answer 6

planned and systematic programs designed to:
(a) improve interaction among diverse people and
(b) make diversity a source of innovation and increased effectiveness
-results in inclusion

Question 7

What does a good Job Analysis do
تحليل وظيفي جيد?

Answer 7

produces a list of essential functions for a job (tasks) and a list of knowledges, skills, and abilities

Question 8

What is the definition of a Job evaluation?

Answer 8

the system of assigning worth to jobs
-determines typical level of pay for a particular job

Question 9

How has the labor force changed according to the 2000 and 2010 censuses?

Answer 9

that the labor force is becoming more ethnically diverse
-hispanics and asians have increased

Question 10

What do we mean by “increased globalization?”

Answer 10

today’s work organizations function internationally or worldwide
-customers, employees, and executives increasingly encounter others from different countries and cultures

Question 11

Know what should be understood about performance appraisals and evaluations.

Answer 11

evaluation of work performance: how well people are doing their jobs
-should provide positive feedback and ways an employee should improve, while not being biased
-designed to emphasize what is important to the organization

Question 12

Know what factors lead to increased revenue for an organization.

Answer 12

1) marketing strategy
2) resource acquisition
3) better problem solving
4) more creativity and innovation
5) greater system flexibility

Question 13

From a diversity perspective, how do contingent workers affect a workplace setting?

Answer 13

have little time to learn a new work setting, and develop trust in co-workers

Question 14

What did the research from the “Business Case for Diversity” conclude?

Answer 14

good diversity management leads to increased company profitability

Question 15

What are the five factors that can reduce an employer’s costs from the perspective of good diversity management?
ما هي العوامل الخمسة التي يمكن أن تقلل من تكاليف صاحب العمل من منظور إدارة التنوع الجيدة؟

Answer 15

1) lower absenteeism and turnover
2) reduced barriers to communication
3) more efficient and effective communication
4) reduced harassment
5) fewer discrimination lawsuits
paying attention to management of differences among employees should be a cost-effective strategy
1) انخفاض التغيب ودوران العمل
2) تقليل الحواجز أمام التواصل
3) تواصل أكثر كفاءة وفعالية
4) تقليل التحرش
5) عدد أقل من دعاوى التمييز
وينبغي أن يكون الاهتمام بإدارة الاختلافات بين الموظفين استراتيجية فعالة من حيث التكلفة