Microsoft 365 Flashcards
What is Microsoft Graph?
The gateway to data and intelligence in Microsoft 365
Which service encompasses a greater offering of Microsoft tools: Microsoft 365 or Office 365?
Microsoft 365 includes all Office 365 tools plus others
What is Windows 365?
a cloudbased service that automatically creates a new type of Windows virtual machine called cloud PCs for you end users/
What service enables the transformation from a device-based operating system environment to a hybrid personalized computing environment?
Windows 365
What two pricing tiers are available for Windows 365?
Enterprise and Business
How is flexible work different from hybrid work?
Flexible work is the ability to choose what days you are in office and what times
What does guest access let individuals do?
Lets individuals outside your org access teams and channels
What does external access let individuals do?
lets Teams users communicate with users who are outside of your org
What is Microsoft Teams?
a tool to bring everyone together in one place to meet, chat, and call
What is Microsoft Word
a tool to create impressive documents and improve your writing with built in intelligent features like Microsoft editor and researcher
What is Microsoft Excel?
a tool to help you simplify complex data and create easy to read spreadsheets and visualizations
What is Powerpoint?
A tool to create polished presentations that stand out with intelligent features like presenter coach and powerpoint designer
What is Outlook
a tool to help manage email calendar, tasks, and contacts
What is OneDrive?
a tool to save, access, edit, and share files and photos wherever you are
What is OneNote?
a tool to help with notetaking
What is Project?
a powerful project management tool designed for more complex work efforts
What is Planner?
an intuitive, collaborative task management tool that enables people to plan, manage, and complete task based initiatives
What is Bookings?
an appointment scheduling and management system
What is Forms?
a simple, lightweight app that allows you to quickly and easily capture the information you need
What is Lists?
a smart information tracking app
Which Microsoft work management tool is designed to help you plan, manage, and complete tasks on Kanban board?
Planner
What is the difference between Teams and Channels in Microsoft Teams?
Channels are dedicated sections within a team to keep conversations organized by specific topics
What is Viva?
an integrated employee experience platform that empowers people and teams to be their best
What is Yammer?
a secure enterprise social network designed for connecting and engaging people across your org
What are the two kinds of networks Yammer offers?
Internal and external
Which Viva app is a centralized learning hub?
Viva Learning
You’ve been recently asked to manage a project that includes people form inside and outside your organization. You need to share files with everyone on the project. Which Microsoft product is most suitable?
OneDrive
Your organization is launching an important new product. You want to host a major online event to announce it to your industry. You’ll have several people speaking plus Q&A. Which type of Teams meeting should you schedule?
Live event
What is InTune?
a cloud-based unified endpoint management solution
What is the zero trust security model 3 guiding pricniples?
verify explicitly, use least privilege, assume breach
What is configuration manager?
an on-prem management solution to manage desktops, servers, and laptops that are on your network or internet based
What is co-management?
combines your existing on-prem configuration manager with the cloud based features of Intune
What is Tenant-attach?
a tool to help manage a combination of both cloud and on-prem endpoints
What is Endpoint Analytics?
a cloud native service that provides metrics and recommendations on the health and performance of your Windows client devices
What is Windows Autopilot?
a cloud-native service that sets up and pre-configures new devices
What is Microsoft Entra ID?
a cloud-native service that is used by Intune to manage the identities of users, devices, and groups
What is Azure Virtual Desktop?
a modern and secure desktop and app virtualization solution that runs on the cloud
What is the only tool that delivers multi-session on Windows?
Azure Virtual Desktop
What are the three deployment rings for Windows as a Service?
Preview, Limited, Broad
What is Windows as a Service?
Windows with regular feature updates
Windows 365 and Azure Virtual desktop are both what type of service?
Desktop as a service
If your organization requires frequent feature updates for Microsoft 365 Apps on a predictable release schedule, which update channel is best?
Monthly Enterprise Channel
What is Viva Insights?
provides privacy-protected insights and actionable recommendations that help everyone in the organization work smarter and achieve balance
Where do you go to manage your Microsoft 365 subscription?
Microsoft 365 admin center
What reports are available in Microsoft 365 admin center?
Adoption score and usage
Which admin center can you view information about security trends and track the protection status of your identities, data, devices, apps, and infrastructure?
Security Microsoft 365 Defender
What is the main benefit of using Microsoft 365 over traditional on-prem software solutions?
lower total cost of ownership
What is the purpose of MFA in Microsoft 365?
to prevent unauthorized access
Which Microsoft 365 service allows users to create and share documents, spreadsheets, and presentations in real time?
OneDrive for Business
You want a cloud subscription model that is the least expensive way to access services that are strictly hosted by a cloud service provider. Which cloud model describes this?
Public cloud
What are the benefits of cloud computing?
Cloud computing is scalable, elastic, cost-effective, and reliable
You want to leverage the cloud to host VM’s. Which type of service is this?
Infrastructure as a service
Which type of service provides an environment for buying building, testing, deploying, and running software applications?
Platform as a service
What was Microsoft Entra ID formerly known as?
Azure Active Directory
What is Microsoft Entra ID?
a cloud based identity and access management service
What tool provides a single identity system for cloud and on-prem applicaitons?
Entra ID
What is Entra ID secure score?
a percentage that tells you how aligned you are with Microsoft’s best practices
What is an Entra ID Tenant?
an instance in which information about a single organization resides
What is Entra ID Directory?
the directory is a logical container within an Entra tenant that holds and organizes various resources/objects
What can you assign identities to?
software-based objects (e.g. applications), physical devices, and people
What is a user identity?
a person
What are workload identities?
a software workload
What is a hybrid identity?
a single identity that spans across on-prem and cloud
A project manager is setting up a new project that includes members from different departments. The project manager wants to ensure that project team members can collaborate and have shared access to a mailbox, calendar, files, and the project’s SharePoint site. Which Microsoft Entra feature can the project manager use to accommodate this requirement, without having to involve an administrator?
A microsoft 365 group
An organization has completed a full migration to the cloud and has purchased devices for all its employees. All employees sign in to the device through an organizational account configured in Microsoft Entra ID. How are these devices set up in Entra ID?
Entra Joined
What two phone authentication options does Microsoft Entra ID support?
SMS-authentication and voice call verification
What does OATH stand for?
Open Authentication
What does TOTP stand for?
time-based, one-time password
True or False: the end goal for most organizations are to remove the use passwords
true
What is Windows Hello?
a strong two factor auth on devices that replaces passwords
What is FIDO?
fast identity online is an open standard for passwordless authentication
What is SSPR?
Self-service password reset
Can users reset their password in Entra ID without admin or help desk involvement?
yes
Does Microsoft enforce the global banned password list?
yes
Why can’t admins create custom banned password lists?
they can
What are conditional access policies?
an if-then statement for allowing users to access resources
What does a conditional access policy in Entra ID consist of?
assignments and access controls
What does RBAC stand for?
Role Based Access Control
How much privilege should a user have?
least privilege to get their job done
An organization plans to implement Conditional Access. What do admins need to do?
create policies that enforce organizational rules
Do apps need to be amended to allow conditional access?
no
Sign-in risk is a signal used by Conditional Access policies to decide whether to grant or deny access. What is sign-in risk?
The probability that the authentication request isnt authorized by the identity owner
What does Entra ID Governance allow?
govern the identity lifecycle, govern access lifecycle, secure privileged access for administrators
What is Entra entitlement management?
an identity governance feature that enables organizations to manage the identity and access lifecycle at scale
What is Entra privileged identity management?
a service of Microsoft Entra ID that enables you to manage, control, and monitor access to important resources in your organization.
What problem does privileged identity management solve?
reduces chance of malicious actor getting access by minimizing the number of people who have access to secure information or resources
What 3 tasks does Entra identity protection allow organizations to accomplish?
- Automate detection and remediation of identity based risks 2. Investigate risks using data in the portal 3. Export risk detection data to third party utilities for further analysis
What is Entra permissions management?
a cloud infrastructure entitlement management product that provides comprehensive visibility and control over permissions
What is Entra Verified ID?
a managed verifiable credentials service based on open standards
Your organization has implemented important changes in their customer facing web-based applications. You want to ensure that any user who wishes to access these applications agrees to the legal disclaimers. Which Microsoft Entra feature should you implement?
Entra Terms of Use
An organization is project-oriented with employees often working on more than one project at a time. Which solution is best suited to managing user access to this organization’s resources?
Entitlement Management
An organization has recently conducted a security audit and found that four people who have left were still active and assigned global admin roles. The users have now been deleted but the IT organization has been asked to recommend a solution to prevent a similar security lapse happening in future. What should they recommend?
Privileged Identity Management
Your IT organization recently discovered that several user accounts in the finance department have been compromised. The CTO has asked for a solution to reduce the impact of compromised user accounts. The IT admin team is looking into Microsoft Entra features. What should they recommend?
Identity Protection
Your IT organization is looking for a solution that provides comprehensive visibility and control over permissions for any identity and any resource in their multi-vendor cloud environment. Which Microsoft solution is best suited to address these needs?
Permissions management
What is a CSP partner?
an individual who can manage your entire subscription, provide billing and technical support.
Does your CSP partner have admin privileges?
Yes
How long do you have to subscribe to software/cloud services to have a Microsoft Enterprise Agreement?
3 years
What offers the best value for organizations with more than 500 individuals?
Microsoft Enterprise Agreement
With the Cloud Solution Provider (CSP) model, who provides your subscription?
A CSP Partner
What portal allows modifying the payment method and frequency of a Microsoft 365 subscription?
Microsoft 365 Admin Center
Which of the following Microsoft 365 subscription plans is designed for companies with under 300 employees?
Microsoft 365 Business
Where can you create a support request?
Microsoft 365 admin center
What is a service level agreement?
A commitment to the level of service between a service provider and a customer.
What is FastTrack support?
A service provided by Microsoft that helps customers onboard Microsoft Cloud solutions and drive user adoption.
Where is the best place to share ideas about how to improve a feature for Microsoft 365 products and services?
Create a post in the community feedback web portal
What portal can you go to view the current health status of your Microsoft 365 services and tenant?
Microsoft 365 admin center
A company runs a Microsoft Exchange server on-premises.
The chief security officer (CSO) is concerned that mailboxes operating in the cloud will be more vulnerable to cybersecurity threats.
You need to recommend a tool for administrators to use that will protect the cloud-hosted mailboxes against advanced threats.
What tool should you recommend?
Microsoft Defender for Office 365
A company uses Microsoft 365. The company needs to manage virtual scheduling and appointments.
This solution must meet the following requirements:
Enable the company to set appointment times, business hours, and pricing.
Allow customers to schedule appointments through a webpage.
Enable the company access to a contact list of customers.
What Microsoft 365 app should you recommend?
Bookings
A company uses Microsoft 365.
The company needs to create intranet sites to foster collaboration between business units.
Each business unit must be able to:
Share files securely inside or outside the company.
Manage content in document libraries with versioning and access control.
Create and customize sites for the business unit.
You need to recommend a solution.
What app should you recommend?
SharePoint
A company uses Microsoft OneDrive to collaborate on documents.
The chief security officer (CSO) states there may be a security issue based upon how the system displays file recommendations for users.
You need to identify the service that provides this capability.
What service should you identify?
Microsoft graph
A company uses Microsoft 365.
The company needs to implement a Microsoft Viva solution.
The solution must be able to:
Provide a company branded app in Microsoft Teams.
Provide access to content curated for individual worker roles within the company.
Deliver personalized content through integration with Yammer and Microsoft Stream.
What should you use?
Does Windows 365 or Azure Desktop work with a device’s native biometric authentication?
Azure Desktop
Does Windows 365 or Azure Desktop allow you to share compute resources across multiple users?
Azure Desktop
A company uses Microsoft 365.
The company needs to ensure that Microsoft 365 updates are available to all employees.
You need to recommend a solution that meets the following requirements:
Security and quality updates are available to employees as soon as they are released.
The frequency of feature updates is minimized.
The availability of feature updates is delayed as much as possible.
What solution should you recommend?
Semi-annual Enterprise Channel
A company uses Microsoft 365.
The company needs to implement a virtual desktop solution for 1,000 employees.
You need to recommend a solution that meets the following requirements:
Provide dedicated desktop compute resources to each user.
Integrate with Microsoft Intune and Defender without installing additional software.
Provide automatic provisioning triggered by a user license assignment.
Minimize the maintenance effort.
What solution should you recommend?
Windows 365 Enterprise
A company uses Microsoft Intune.
The company must track device compliance, device health, and device trends through pre-defined reports.
You need to recommend an admin center for accessing these reports.
What admin center should you recommend?
Microsoft Endpoint Manager
A company uses Microsoft 365.
The company needs to automatically generate a daily email to each employee informing them about the following:
Outstanding commitments and pending follow-ups to emails from other employees.
Documents related to the employee’s meetings scheduled on that day.
You need to recommend a solution.
What solution should you recommend?
Viva Personal Insights
A company uses Microsoft 365.
The company expresses the need to adopt the concept of assumed breach and mitigate it.
You need to recommend the access type to implement.
What access should you recommend?
Network segmentation
A company uses Microsoft Entra ID to authenticate users.
The company needs to allow users to access resources authenticated by another identity provider.
You need to recommend a solution.
What solution should you recommend?
Federation trust
A company uses Microsoft 365.
The company needs security professionals to use the Microsoft 365 Defender portal to proactively search for undetected threats across users’ devices and applications.
You need to recommend a solution.
What solution should you recommend?
Hunting
A company uses Microsoft 365.
The company needs to mitigate security attacks on data within RAM or CPU caches.
You need to recommend a solution.
What solution should you recommend?
Enclaves
A company authenticates by using Active Directory for its on-premises applications and resources. The company uses Microsoft 365.
The company requires single sign-on (SSO) with smart cards or certificates for the cloud apps and on-premises objects.
You need to recommend a Microsoft Entra ID authentication method.
What authentication method should you recommend?
Federation
A company uses Microsoft 365.
The company experiences multiple suspicious attacks on employee accounts. To prevent future attacks, the company requires a solution that provides the following:
Monitors the behavior of employees.
Reduces surface attacks on employee accounts.
Identifies and investigates suspicious attacks on employee accounts.
You need to recommend a solution.
What Microsoft Defender service should you recommend?
Defender for Identity
A company is implementing Microsoft 365 Defender services.
A security auditor wants to explore the Microsoft 365 Defender portal.
You need to assign a role to the security auditor by using the principle of least privilege.
What role should you assign?
Security Reader
A company uses Microsoft 365.
The company wants protection against insider risks, such as IP theft and data leaks.
You need to recommend a service that provides this type of protection.
What should you recommend?
Purview
A company plans to use Microsoft 365.
The company expresses the need to use Microsoft Software Assurance.
You need to recommend the pricing model that includes the Microsoft Software Assurance benefit.
What pricing model should you recommend?
Volume Licensing
A company uses Microsoft 365.
The company wants to ensure they have an assigned account manager to oversee all support-related issues.
You need to recommend a support option for the company.
Which support option should you recommend?
Unified
