Menu Engineering Chaper 11 Flashcards

1
Q

What is the primary goal of cost-control procedures?

A

To keep excess cost from developing and maintain cost percentages within predetermined bounds.

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2
Q

Why is it important to focus on dollars rather than percentages in foodservice?

A

Because in the final analysis, we take dollars to the bank, not percentages.

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3
Q

What determines how much profit there will be in foodservice?

A

The contribution margin of menu items and the number of customers attracted.

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4
Q

True or False: Managers prefer to sell items with lower contribution margins.

A

False

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5
Q

What technique is useful for analyzing menu sales and evaluating items relative to their contribution to profit?

A

Menu engineering

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6
Q

Fill in the blank: The contribution margin is defined as _______.

A

selling price—variable cost

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7
Q

What does menu engineering monitor?

A

The effectiveness of efforts to maximize gross revenue in a menu.

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8
Q
A
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9
Q

What is the primary goal of menu engineering?

A

Maximize a restaurant’s profitability by encouraging customers to buy desired items and discouraging unwanted purchases.

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10
Q

Who created the concept of menu engineering?

A

Michael Kasavana & Donald I. Smith

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11
Q

What does menu engineering help managers evaluate?

A

Pricing, retention, replacement, or repositioning of menu items.

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12
Q

What is the formula for calculating Menu Mix Percentage?

A

No. sold of a specific menu item / Total no. of all items sold

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13
Q

What does the Contribution Margin of a menu item represent?

A

Selling Price – Food Costs

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14
Q

How is Contribution Margin used in menu engineering?

A

It indicates how much money contributes to paying labor, operating expenses, and profit.

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15
Q

What are the four classifications of menu items in the BCG Matrix?

A
  • Stars
  • Plow Horse
  • Puzzles
  • Dogs
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16
Q

What characterizes a ‘Star’ menu item?

A

Extremely popular and have a high contribution margin.

17
Q

What is a ‘Plow Horse’ menu item?

A

High in popularity but low in contribution margin.

18
Q

Define a ‘Puzzle’ menu item.

A

Generally low in popularity and high in contribution margin.

19
Q

What defines a ‘Dog’ menu item?

A

Low in popularity and low in contribution margin.

20
Q

What changes should be made to ‘Dogs’ according to menu engineering?

A

Remove them from the menu.

21
Q

What is the purpose of Menu Engineering Software?

A

Processes menu mix and contribution margin data for evaluation of menu changes.

22
Q

How do you calculate food cost percentage?

A

Food cost / total sales * 100

23
Q

If 10 patties cost $50, what is the food cost percentage if sold for $10 each?

24
Q

What is the ideal strategy for ‘Puzzles’ according to menu engineering?

A

Reposition them on the menu.

25
Q

What is the significance of the BCG Matrix?

A

Helps analyze business units and allocate resources.

26
Q

What is the contribution margin of a patty priced at $100 with a food cost of $20?

27
Q

What should be done with ‘Stars’ according to menu engineering strategies?

A

Retain them.