Meet & Greet Flashcards
Meet & Greet: Meet & Greet (step 1)
Hello, are you the ____ family?
“Yes”
Welcome to Hilton. We’ve been expecting you.
My name is Travis and I will be your Hilton Sales Executive
Would it be ok if I call you by your first names?
“Yes”
John & Mary, we are so grateful you’re here.
I want to take a moment to let you know what to expect today.
Meet & Greet: Showcase Setup (step 2)
Now because of your status as a Hilton honors member, you’ve been selected to participate in the Hilton showcase today.
(Showcase ambassador’s name) It’s going to be doing that portion of the presentation this morning/afternoon.
(Showcase ambassador’s name) Is amazing, he/she It’s one of the best in the company, and I can’t wait for you to see it.
After he/she is finished, we will go across the street and I’ll personalize the rest of the presentation for you based on your travel meet.
Are you with me so far?
Meet & Greet: Shocase Time, Bathroom (step 3)
The whole presentation will take between 90 to 120 minutes and at the end of the presentation whatever are marketing partners offered you will be given to you.
The showcase is going to start in a few minutes, and it is important we don’t interrupt it, so before we go in, would you like another drink or do you have to stop by the restaurant?
Great, let’s chat while we wait.
