Medical Encounter and Clinical Decision Making Flashcards
Medical Encounter and Clinical Decision Making Overview, name some aspects
- Rapport
- Two types of clinical reasoning
- Questions to avoid
- 8 data gathering techniques
Is rapport bidirectional?
yes
Is therapeutic rapport bidirectional?
no
In an interview what is a key thing you should pursue???
pursue feelings over facts
Name some aspects of rapport
- Rapport –> state of mutual confidence and respect between 2 ppl.
- Sensitivity to emotions
- Cultural Appropriateness
- Establishing limits of confidentiality
- Attentive listening
- Touching
- Influenced by MD behavior
- Increases likelihood of disclosure
- Increases likelihood of compliance or acknowledgement of non compliance
What is the therapeutic alliance?
- Powerful tool to benefit patients
- A major component of the placebo response (patients responded to placebo treatment because they received some form of treatment by seeing the doctor)
- In some psychiatric illnesses it may be more powerful than biological treatment
What are the two types of reasoning?
1 .Non-analytical –> previous experience and other intrinsic factors enable clinician to quickly understand and make correct decisions
2. Analytical–> deliberate and thoughtful consideration of all aspects of case is required for correct decisions
What types of questions should you ask the patient?
- open ended questions
- Direct questions
- Leading questions
What are the three defense mechanisms in illness?
- Denial
- Regression
- others
What are the seven interview techniques?
- Support
- Empathy (transient emotional resonance)
- Validation
- Facilitation
- Reflection
- Confrontation
- Recapitulation
Open ended questions can quickly elicit, what?
- Major concern or most pressing or potentially serious problem
- Triggering events that led patient to seek help
- Attributions or explanatory models for symptoms
- Expectations about what can/should be done
What types of questions should you avoid?
- Compound questions
- Leading questions
- Close-ended questions
What are the eight data gathering techniques?
- Nonverbal techniques
- Checking
- Clarification
- Interruption
- Transition
- Reflection
- Information
- Giving Directions
What percentage of patients will not do what they are told?
50%
What are the six steps in clinical decision making process?
- Defining the problem
- Defining outcome goals
- Generating alternative solutions
- Selecting the best solution
- Implementing solution
- Evaluating outcome