Marketing Syllabus Flashcards

1
Q

Recall the marketing syllabus

A

role of marketing

influences on marketing

marketing process

marketing strategies

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2
Q

Recall the dot points in “role of marketing”

A

strategic role of marketing goods and services

interdependence with other key business functions

production, selling, marketing approaches

types of markets – resource, industrial, intermediate, consumer, mass, niche

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3
Q

Recall the dot points in “influences on marketing”

A

factors influencing customer choice – psychological, sociocultural, economic, government

consumer laws
- deceptive and misleading advertising
- price discrimination
- implied conditions
- warranties

ethical – truth, accuracy and good taste in advertising, products that may damage health, engaging in fair competition, sugging

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4
Q

Recall the dot points in “marketing process”

A

situational analysis – SWOT, product life cycle

market research

establishing market objectives

identifying target markets

developing marketing strategies

implementation, monitoring and controlling – developing a financial forecast; comparing actual and planned results, revising the marketing strategy

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5
Q

Recall the dot points in “marketing strategies”

A

market segmentation, product/service differentiation and positioning

products – goods and/or services
- branding
- packaging

price including pricing methods – cost, market, competition-based
- pricing strategies – skimming, penetration, loss leaders, price points
- price and quality interaction

promotion
- elements of the promotion mix – advertising, personal selling and relationship marketing, sales promotions, publicity and public relations
- the communication process – opinion leaders, word of mouth

place/distribution
- distribution channels
- channel choice – intensive, selective, exclusive
- physical distribution issues – transport, warehousing, inventory

people, processes and physical evidence

e-marketing

global marketing
- global branding
- standardisation
- customisation
- global pricing
- competitive positioning

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