Marketing Quiz 1 Flashcards

1
Q

Things Firm Should Do (Marketing Stages)

A
  1. Analyze Needs
  2. Predict Wants
  3. Estimate Demand
  4. Predict When
  5. Determine Where
  6. Estimate Price
  7. Decide Promotion
  8. Estimate Competition
  9. Provide Service
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2
Q

Marketing (Micro View)

A

a highly targeted and individualized marketing approach that concentrates on reaching small, specific groups of customers or prospects

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3
Q

Marketing (Macro View)

A

focuses on the majority of consumers rather than individuals. The goal is to determine how to reach a mass market. matches supply and demand

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4
Q

Marketing definition

A

is the performance of activities that seek to accomplish an organization’s objectives by anticipating customer or client needs and directing a flow of need-satisfying goods and services from producer to customer or client

Marketing refers to the activities a company undertakes to promote the buying or selling of its products or services

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5
Q

Marketing Function

A
  1. Buying
  2. Selling
  3. Transporting
  4. Storing
  5. Standardization & Grading
  6. Financing
  7. Risk Taking
  8. Market Information
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6
Q

Who Performs Marketing Functions?

A
  1. Producers
  2. Wholesalers
  3. Transport Firms
  4. Retailers
  5. Ad Agencies
  6. ISP’s
  7. Product Testing Firms
  8. Research Firms
  9. Consumers
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7
Q

Command Economy

A

Government officials decide
May work well if:
Simple economy
Little Variety
Adverse Conditions

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8
Q

Market-Directed Economy

A

Adjusts itself
Price is value measure
Freedom of choice
Government’s role limited

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9
Q

Marketing strategy planning

A

finding opportunities and developing profitable marketing strategies that the company can use to capitalize on the opportunities

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10
Q

Target market

A

a fairly homogeneous (similar) group of customers to whom a company wishes to appeal.

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11
Q

Marketing mix

A

the controllable variables the company puts together to satisfy the target market

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12
Q

Production-oriented manager

A

sees everyone as basically similar and practices “mass marketing.”

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13
Q

Marketing-oriented manager

A

sees everyone as different and practices “target marketing”

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14
Q

Marketing Mix

A

Product Place Promotion Price

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15
Q

The marketing plan specifies:

A

what marketing mix will be offered, to whom (that is, the target market), and for how long

what company resources (shown as costs) will be needed at what rate (month by month perhaps)

what results are expected (sales and profits perhaps monthly or quarterly, customer satisfaction levels, and the like)

control procedures (if things are going wrong)

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16
Q

Target Market + Marketing Mix

A

Marketing strategy

17
Q

Marketing strategy + Time Related Details

A

Marketing Plan

18
Q

Marketing Plan + Other Marketing Plans

A

A Firm’s Marketing Programs

19
Q

Simple Trade Era Focus

A

Sell Surplus

20
Q

Production Era Focus

A

Increase Supply

21
Q

Sales Era Focus

A

Beat Competition

22
Q

Marketing Department Era Focus

A

Coordinate and Control

23
Q

Marketing Company Era Focus

A

Long-run Customer Satisfaction

24
Q

Price Settings

A

Pricing Objectives
Price Flexibility
Price Changes over the Life Cycle
Discounts and Allowances
Geographic Pricing Terms
Competition