Marketing 4.3.1 Flashcards

1
Q

What is a global marketing strategy?

What is a marketing strategy?

A

A product strategy to increase sales through promotion and advertisements to the international market. It focuses on the 4Ps - Price, Place, Promotion and Product - in a range of foreign markets.

A process to allow a business to focus limited resources on the best opportunities to increase sales and thereby achieve a sustainable competitive advantage.

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2
Q

What are the benefits and disadvantages of a global marketing strategy?

A

+ EOS in production and distribution
+ Lower average marketing costs
+ Power in the market as your brand is known
+ Consistency of brand image
+ Uniformity of marketing practices
+ Ability to leverage good ideas quickly and efficiently

  • Cultural differences/Cultural clashes
  • Protectionist barriers
  • Differences in consumer needs wants and usage patterns
  • Differences in consumer response
  • Differences in brand and product development
  • Differences in a legal environment
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3
Q

What is glocalisation?

A

This is where products are adapted and developed to meet the needs of the local market. MNCs personalise their marketing.

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4
Q

What are the pros and cons of glocalisation?

A

+ Suit local demands and markets
+ Flexibility
+ Better customer service

  • Can be expensive
  • Time-consuming
  • Not always successful (highly risky due to over-diversifying)
  • Domestic competition
  • Negative PR
  • Harder to achieve economies of scale
  • Requires different and new suppliers
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5
Q

What is localism?

A

Strategies that adjust products to fit with target customers.

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6
Q

What are the marketing strategies?

A
  • Domestic/ethnocentric
  • Mixed/ geocentric
  • International/polycentric

Know as the EPG model:
- Ethnocentric
- Polycentric
- Geocentric

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7
Q

What is an ethnocentric marketing strategy?

A

The ethnocentric approach or home country orientation is where a company simply markets its products or services internationally in the same manner as they do domestically. Companies believe that consumer needs in market conditions are more or less homogenous than international markets. General marketing reproduced overseas for their product has no adaptation of the product to meet local needs.

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8
Q

What is a geocentric marketing strategy?

A

This is a fusion of both ethnocentric and polycentric approaches whereby the promotion of the product is undertaken from a global POV. Therefore, it is not based on the perspective of either the home or the host nation.

  • This approach takes the benefits of polycentric and ethnocentric to gain the best of both and hence is the best approach for businesses to take. For example, Coca-cola can operate an ethnocentric approach in markets such as the UK and the US and benefit from economies of scale, but a polycentric approach in places like India, where customers have less money to spend; hence similar cans are sold at cheaper prices.
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9
Q

What is a polycentric marketing strategy?

A

The business adapts its marketing strategy to the local market, providing products tailored to that market. The values of that country are the most important in order to successfully market the product there. This approach is the direct opposite of ethnocentrism.

  • Typically with this approach, the business believes the overseas market is distinct from the domestic market. For example, Pizza Hut in Japan has pizza toppings of squid and seaweed and in South Korea, it offers crusts stuffed with sweet potato to satisfy local customer tastes. The business fully takes into account the nation’s values including its customs, culture and religion.
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10
Q

What are the benefits and drawbacks of using an ethnocentric approach?

A

+ Standardisation provides significant economies of scale and much lower marketing costs as there is little or no research required for new markets.

  • The risk of losing sales as the business is not market-orientated.
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11
Q

What are the benefits and drawbacks of using a geocentric approach?

A

+ The benefits are the same as the polycentric and ethnocentric approaches.

  • Will not always be clear which is the correct strategy to choose for different markets, which could lead to the wrong approach, invoking the drawbacks of either ethnocentric or the polycentric discussed above.
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12
Q

What are the benefits and drawbacks of using a polycentric approach?

A

+ Likely increase in sales and local brand loyalty due to the market orientation of the product.

  • Average product costs will increase due to new product development, market research and a reduction in economies of scale. Additionally, a loss of sales as the product is no longer differentiated from other local competition.
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13
Q

What is the marketing mix?

A

The set of actions, or tactics, that a company uses to promote its brand or product in the market. The 4Ps - price, product, place and, promotion - make up a typical marketing mix.

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14
Q

How does the price link to global marketing?

A

Price strategies that have worked in other economies such as western markets are unlikely to be successful in emerging and undeveloped economies where economic development is low. Therefore, pricing strategies need to be tailored to local customers. In some cases, this means pricing low, such as Coca-Cola’s 10p can in India. In other cases, it means pricing high. such as the Land Rover Evoque, which sells well in China despite double the UK price tag.

A global standardised price removes the possibility of the product being sold on in a grey market, where people simply take advantage of the difference in price and sell it on e.g. through Amazon or e-Bay.
However, this would not take into account the level of disposable income that people have so might mean that a business is reducing the sales revenue available to it.

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15
Q

How does the product link to global marketing?

A

A firm will need to consider whether a standardised product can be sold in all global markets. Then it can build up an associated product range. This might be easier for a technological business as opposed to a food business.

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16
Q

How does the place link to global marketing?

A

In developed economies, businesses use many methods of distribution to allow customers to access their products and services. For example, customers shopping for groceries in the UK can place an order on their smartphone and have their items delivered to their front door. Businesses entering technologically advanced markets, therefore, need to ensure they are continually providing new methods of distribution as part of their marketing mix. In emerging economies such as India, the grocery market is dominated by millions of small, independent stores. Furthermore, the country’s infrastructure would make it hard to offer the delivery speed of Amazon in the US and the UK. This means Amazon needs to adapt its global distribution strategy to local variations in the market.

17
Q

How does the promotion link to global marketing?

A

This needs to consider local technology and customers’ sophistication and preferences. In Germany, traditional channels such as Tv are still the preferred medium, while in the UK, social media has become a crucial tool for promoting products. But China has gone digital even faster than the UK - in China, e-commerce and social media are critical. Though global promotion will help a business achieve marketing economies of scale, it may not take into account the local customs, cultures, and preferences which might decline the number of sales of the product.

18
Q

What is Ansoff’s matrix?

A

The Ansoff matrix is a famous strategic marketing planning tool that helps a business determine its product and market growth strategy. It suggests that a business’s attempts to grow depend on whether it markets new or existing products in new or existing markets.

19
Q

How does market penetration link to the global marketing strategy?

A

A business might wish to pursue a strategy of market penetration targeting the same customer base in its current global markets. To do this it will look at its EPG (Ethnocentric, Polycentric and Geocentric) marketing approach and decide where and how to invest. This will be dependent on the forecast return on investment from each market that it already operates. It will look to see if it should continue its current approach e.g. ethnocentric or adapt it to meet the changing requirements of the marker e.g. to one of geocentricity.

20
Q

How does market development link to the global marketing strategy?

A

Global businesses will always be looking to pursue a strategy of new market development. As markets grow and disposable incomes increase, then there is an increased attractiveness for global businesses. Again, using the EPG (Ethnocentric, Polycentric and Geocentric) model, how they approach this is dependent on the type of business and the type of market.

21
Q

How does product development link to the global marketing strategy?

A

New product development will take into account the needs of global and international markets. Global businesses spend billions on research and development in order to innovate and constantly bring out new products, particularly when old products are in decline (mature stage of product life cycle). However, whether this is a standardised product or caters for specific national needs is dependent on the type of product. For example, Asian skincare often requires different products than European skincare. Therefore, businesses such as L’Oreal will design specific products for different countries.

22
Q

How does diversification link to the global marketing strategy?

A

Diversification for a global business is a risky strategy. often, this will be undertaken through takeovers and mergers. Here the global business can use its core functional skills such as finance, marketing and distribution. However, it gains the skills of the business taken over. For example, a business might take over a highly skilled workforce and allow it to continue product innovation. However, the business will use its global marketing and distribution expertise to gain greater access to markets.