Market research and segmentation Flashcards

1
Q

Define the term ‘market’

A

A place where buyers and sellers meet

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2
Q

Name the 4 types of market

A

Local, global, niche, mass

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3
Q

What are the two advantages of a local market?

A

1) Good relationship with customers

2) Easy travel and communication

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4
Q

What are the two disadvantages of a local market?

A

1) Customer are limited

2) Demand is smaller

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5
Q

What are the two advantages of a global market?

A

1) Variety of customers

2) More demand

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6
Q

What are the two disadvantages of a global market?

A

1) Slow spread of reputation

2) More competition

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7
Q

Define the term ‘niche market’

A

A specific product or service targeted at specific customers.

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8
Q

What is an advantage of niche markets?

A

Can charge at premium prices

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9
Q

Define the term ‘mass market’

A

Larger market having general advertisements

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10
Q

What is an advantage of mass markets?

A

More volume of sales

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11
Q

What is ‘market segmentation’?

A

Grouping customers based on similar interests and characteristics

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12
Q

What does demographic segmentation base off of?

A

Characteristics

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13
Q

What does psychographic segmentation base off of?

A

Hobbies and interests

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14
Q

What does geographic segmentation base off of?

A

Location: in regards to business or if they live rurally or urban.

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15
Q

What are the advantages of market segmentation?

A

1) Minimises unnecessary interaction with unworthy customers

2) Allows for more personal/effective market approaches

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16
Q

Define the term ‘targeting’

A

Process of deciding which segment should be focused on during advertisement

17
Q

What is market size?

A

Volume or value of sales in that market

18
Q

What is market share?

A

Proportion of sales compared to all sales in that market

19
Q

What is the formula for market share?

A

(Sale of 1 / Sale of all) x 100

20
Q

What influences market growth?

A

1) New or change in demand
2) More competition
3) The economy

21
Q

Define the term ‘extrapolation’

A

Extracting data from past graphs to predict the future

22
Q

What are the advantages of extrapolation?

A

1) Can prepare

2) Is easy to carry out

23
Q

What are the disadvantages of extrapolation?

A

1) Could be inaccurate

2) Ignores qualitative info

24
Q

Define the term ‘primary research’

A

First hand research carried out by the individual who needs it, so that it is specific to them

25
Q

Give the 5 types of primary research

A

Observation, surveys, interviews, experiments, focal groups

26
Q

What are the two advantages of primary research?

A

Specific and first hand

27
Q

What are the two disadvantages of primary research?

A

Time consuming and expensive

28
Q

Define the term ‘secondary research’

A

Using existing info done by other sources, and adapting to your needs

29
Q

Give 3 types of secondary research

A

Internet, libraries, government statistics

30
Q

What are the two advantages of secondary research?

A

Cheap and pre-done

31
Q

What are the two disadvantages of secondary research?

A

Not specific and is accessible to competitors

32
Q

What is random sampling?

A

Each member has an equal chance of being chosen

33
Q

What is quota sampling?

A

Use proportions for equal representation of all groups in population