Managing Sensemaking Flashcards
1
Q
what is an identity
A
the way a person contructs, interprets and understand who they are
2
Q
How would you describe a managers actions
A
as Discursive; talking writing texting planning
3
Q
list some characteristics of a rational organization
A
design expressed through its routine practices
future oriented
there is a hierarchy and division of order/labor
4
Q
Rules of an organizations:
A
formal rules (working hours) professional rules( accreditation) legal rules standards (lighting, pollution, cost) informal social rules
5
Q
Characteristics of sensemaking
A
- ongoing
- retrospective
- plausible: not always a perfect solution
- you have to rationalize
6
Q
What are the two types of resistance
A
- resistance by omission
- resistance by commision
7
Q
what does bounded rationality refer to
A
we are limited by our bounds of knowledge and ignorance
