Managing Reservations

Question 1

What are the table turn time guidelines

Answer 1

2-top: 1- 1 1/2 hrs
4-top: 2 hours
6-top+: 2 1/2 - 3 hrs

Question 2

What if maximum bookings have been made for each 15-minute time slot?

Answer 2

• inform the manager
• offer guests that want a booked time slot shoulder times before or after their indicated time of interest

Question 3

How should a hostess address large tables with reservations?

Answer 3

• review the managers plan for parties of 5 or more
• know when these tables will be occupied and expected turn time