Managing Human Resources

Question 1

Human resources planning

Answer 1

Human resource planning is
the process that finds the right
people with the right skills and
experience at the right time

Question 2

Skill levels

Answer 2

The skill level of the employee must
match the demands of the position.

Question 3

Experience

Answer 3

Roles may require experience
-essential experience required.

Question 4

Educational level

Answer 4

What educational level is required for
the work role?

Question 5

Aptitude

Answer 5

Aptitude is the natural ability to do
something

Question 6

Why does human resource planning need
flexibility in the workforce?

Answer 6

Human resource planning involves
developing a structure which can offer
flexibility.
A flexible workforce structure
allows an organisation to expand or reduce
capacity quickly and easily.

Question 7

Why is flexibility in the workforce applied

Answer 7

Workers need to be flexible to meet the demands of the business in
terms of their roles and hours.

Question 8

Core workers

Answer 8

Activities and responsibilities
of core workers are integral to
the organisation.
Likely to be employed on a
permanent, full time, salaried
arrangement.

Question 9

Peripheral workers

Answer 9

Support the core workers.

Likely to be employed on a
temporary or part-time basis.

Question 10

Subcontracting

Answer 10

Involves giving someone
outside the business a
contract to carry out
work.

Question 11

Zero hours contracts

Answer 11

This type of contract
involves offering work to
a person for zero hours
and offering
employment as and
when they are required.

Question 12

Temporary workers

Answer 12

Workers who cover gaps
that permanent workers
can’t fill.

Question 13

Agency workers

Answer 13

Agencies support the
business by selecting the
most suitable temporary
workers.
Temporary workers often
come from agencies.