mANAGEMENT AND lEADERSHIP Skills Flashcards
Set objectives
Objectives are goals or activities that need to be completed within a given time frame or by a particular deadline.
Motivator
Managers need to encourage or motivate their employees to perform their job roles well. This may involve praise and constructive feedback.
Decision maker
Decision making is a key skill, as managers will have to: Identify the issue, Gather Information, weigh up options, and Choose the right course of action to suit the circumstances
Decisions may have to be made in difficult situations, and sometimes the decision will not be popular
Team building
Effective team working increases a business’s productivity and performance. A team builder needs to ensure that team members establish good working relationships and are willing to take on responsibilities while minimizing potential conflicts
Team building
Effective team working increases a business’s productivity and performance. A team builder needs to ensure that team members establish good working relationships and are willing to take on responsibilities while minimizing potential conflicts
Lead by example
The manager acts as a role model for employees.By setting the right example, the manager shows they have the ability to do the job and demonstrates that they are in charge and are able to deal with even the most difficult situations
Consult with others
The manager is recognized as experienced or authority in a particular area. They are able to give clear and objective views and are used as a primary information source
Solve problems
This is a major managerial skill. The way in which a manager handles a problem will depend on how they are able to anticipate problems and how responsive they are.
Value and support others
An effective manager should always be focused on the opportunity to become an issue and develop other individuals in the organization
Manage conflict
Conflict may occur within teams and between teams. A good manager may be able to anticipate potential conflict and deal with it before it becomes an issue
Build positive interpersonal relationships
Positive interpersonal relationships are the foundations of effective communication and understanding. Being able to be both a leader and someone that is dependable and confident
Use emotional intelligence
Emotional intelligence is about being able to understand and manage not only your own emotions but those around you. Those with a high level of emotional intelligence are aware of their own feelings, what they mean, and how they can affect others
Communicator
Communications is an important skill as it means that the manager is not only able to get across orders, instructions, and requirements but they are also able to express their ideas, value vision and opinion
Decision maker
Decision-making is a key skill, as managers will have to: Identify the issue, Gather Information, weigh up options, and Choose the right course of action to suit the circumstances
Decisions may have to be made in difficult situations, and sometimes the decision will not be popular
