managing employees (ch4) Flashcards
1
Q
worker expectations
A
- get paid –> fair salary
- able to be proud of business
- job security
- enjoy work
- have them feel useful + as having achieved
something meaningful - develop skills
2
Q
manager expectations
A
- employees are punctual and reliable
- employees will work hard
- employees are loyal
3
Q
managing employees + business objectives
A
motivation, training, performance management, termination management, wages and conditions of work
to make a profit, increase market shares, fulfil market needs, fulfil social needs, meet shareholder expectations