Managing Employees AOS2

Question 1

Outline the 3 types of labour

Answer 1

• Human
• Natural
• Capital.

Question 2

Why is labour important?

Answer 2

• Labour can break or make a business.
• Business must ensure they have right people for the job.

Question 3

Define human resource management

Answer 3

• Organization of employees, roles, pay and working conditions.

Question 4

What is human resource management responsible for?

Answer 4

• Ensuring employees are motivated/positively contributing to the business.

Question 5

Why are employees the “backbone” of a business?

Answer 5

• Employees influence customers, business results and overall shareholder value.

Question 6

(Fill the blanks) Human Resource Managers, should ______ interests of the _____ and employees

Answer 6

align; business

Question 7

(Fill the blanks) Managers should _____ to motivate employees to reach their _____ ____

Answer 7

learn; full; potential

Question 8

Outline, what the manager expects of employees

Answer 8

• Employees are working hard.
• Punctual.
• Reliable.
• loyal.

Question 9

Outline what the employees expect of the managers

Answer 9

• Get paid correctly and on time.
• Good terms and conditions.
• Job security.
• Develop skills.
• Safety.