managing employ/er/ee relations

Question 1

Role of trade union

Answer 1

Protect and improve the real incomes of their members
Provide or improve job security
Protect workers against unfair dismissal and other issues relating to employment legislation
Lobby for better working conditions
Offer a range of other work-related services including support for people claiming compensation for injuries sustained in a job

Question 2

two functions of a trade union

Answer 2

negotiate with employers

represent interests of employees

Question 3

advantages for employers with good trade union relationship

Answer 3

Negotiating with trade unions (ideally a single union) saves time and cost rather than dealing with all employees individually
Unions are part of the communication process between the business and employees
Employee morale and motivation may be improved if they know that their interests are being protected by a union
The trade union can be a supportive partner in helping a business undergo significant change

Question 4

causes for trade union membership to decline

Answer 4

Decline in employment in manufacturing (where union membership is traditionally high)
Increased employment in the service sector (e.g. retail) where unions are less well established
Growth in the number of small firms which tend not to recognise (or need) trade unions
Significant growth in flexible working (part-time, temporary, seasonal) – where employees see less need for union protection
Improved employee involvement in the workplace – so less perceived need for collective bargaining