managing crowds and security Flashcards
what are 3 different types of stewards and security?
Steward
Not to participate in licensed activities
Security (Man Guard)
Guarding premises against unauthorised access or occupation, outbreaks of disorder or damage
basically guarding the event
Security (Door Trained)
Licensable activity where you are responsible for security, protection, screening the suitability of people entering the premises or dealing with conflict
what are the 5 steps HSE have used to approach the risks?
66 HSE has developed a five step approach to risk assessment:
STEP 1: Look for the hazards.
STEP 2: Decide who might be harmed and how.
STEP 3: Evaluate the risks and decide whether the existing precautions are adequate or whether more should be done.
STEP 4: Record your findings.
STEP 5: Review your assessment and revise it if necessary
Hazards presented by a crowd:
Crushing between people.
Crushing against fixed structures, such as barriers.
Trampling underfoot.
Surging, swaying or rushing.
Aggressive behaviour.
Dangerous behaviour, such as climbing on equipment or throwing objects
audience behaviour?
Certain audiences and groups of spectators will engage in or be associated with recognised patterns of behavior, such as aggression, anti social, anti-establishment or recklessness. Such behavior can be exhibited through individual or group activity, such as confrontation, crowd surfing, moshing and may be affected by the consumption of drugs and alcohol.
crowd monitoring methods
continuously. Electronic turnstiles and ticket scanning are two methods used to monitor a crowd flow and capacity.
what the role of security?
The Security Industry Authority (SIA) regulates the role of security personnel to undertake ‘licensee activity. Licensed security personnel may be an essential part of the crowd safety management plan. (See Security, 13.106.)
basic crowd management principles
ingress (access routes, queuing space and entrances);
egress (exit routes and exitgate
widths);
circulation space (concourses, areas around facilities, e.g. bars, catering, toilets);
viewing space (seated or standing);
occupancy levels within key locations (bars, tented structures, shelters, etc
what are spotters?
employ stewards as trained ‘Spotters’ in elevated positions with a view across the crowd and who can assess the dynamic movement of the audience. Spotters should operate to a preagreed
protocol for communicating crowd problems to an event control room, event organiser or stage
manager. This is particularly important where there is a risk that an event may need to be stopped during a live performance
phased arrivals and departments?
Certain events are designed to allow for audiences to come and go throughout the course of a day. This type of crowd movement may generate unexpected situations,
such as variations in overall capacity, crowd density, and disruption to traffic management and public transport
A crowd management stewards duties include
Monitoring health and Safety Carrying out pre event safety checks. Wrist banding Crowd managing, monitoring and control Investigating disturbances or incidents Information on site layout and facilities Staffing entrances and exits Controlling and directing the audience Preventing standing on seats or furniture Responding to emergencies, early stages Communicating with incident control Ensuring refuse does not accumulate
Private Security Act 2001
Licensable Activities Include
Determining the suitability for admission
Checking that admission has been paid for
Checking that persons have invitations or passes to allow for admission
Door supervision for public houses, clubs and comparable venues
Guarding premises against unauthorised access or occupation
Guarding against outbreaks of disorder or against damage
Guarding property against destruction or damage
Guarding against theft
Guarding against unauthorised access
deployment of numbers on stewards
The risk assessment will guide you in establishing the number of stewards required to manage the attendees
Locate stewards at key points :barriers, pit areas, gangways entrances, exits, mixing desks, delay towers
what do you need to remember when calculating steward/security?
Audience Profile
Previous experience and behaviour associated with the performers and crowd
Event Infrastructure
Uneven ground presence of obstacles ect, within and around the site
Length of perimeter fencing
Type of stage barrier, secondary barriers, pens
Provision of seating
control mechanisms - crowd hazards
Physical - fencing, entry gates, exit gates, layout and site planning, communication systems.
Numerical- capacity management, queuing and service ratios, managing numbers of attendees within specific areas of your event site.
Structural- provision of facilities in terms of size, where elements are located and how they impact on ICE
Psychological – managing the psychology of the crowd, through line up, control of illegal substances, etc
Human – security and stewarding.
