managing change Flashcards

1
Q

4 internal causes of change

A

downsizing
low productivity
transformational leadership
takeover / merger

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2
Q

external causes of change

A

PESTLE

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3
Q

3 key factors in change

A

organisational culture
time and speed of change needs to be managed carefully
educate staff and communicate reasons for change

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4
Q

scenario planning is

A

managers need to consider all possible futures of the business
need to do risk assessment

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5
Q

3 examples of risks

A

natural disaster
IT failure
loss of key staff

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6
Q

mitigating the risk is

A

reducing the impact as much as possible

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7
Q

succession planning is

A

identifying and training staff with potential to fill key positions in company

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8
Q

business continuity is

A

how the will operate after the risk

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