managing change Flashcards
1
Q
4 internal causes of change
A
downsizing
low productivity
transformational leadership
takeover / merger
2
Q
external causes of change
A
PESTLE
3
Q
3 key factors in change
A
organisational culture
time and speed of change needs to be managed carefully
educate staff and communicate reasons for change
4
Q
scenario planning is
A
managers need to consider all possible futures of the business
need to do risk assessment
5
Q
3 examples of risks
A
natural disaster
IT failure
loss of key staff
6
Q
mitigating the risk is
A
reducing the impact as much as possible
7
Q
succession planning is
A
identifying and training staff with potential to fill key positions in company
8
Q
business continuity is
A
how the will operate after the risk