business decisions and strategy Flashcards

1
Q

the hierarchy of objectives from bottom to top

A
individual
unit/team
functional
corporate
mission
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2
Q

mission statement is

A

short statement of values and objectives of a business

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3
Q

smart stands for

A
specific
measurable
achievable
realistic
time specific
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4
Q

ansoffs matrix is

A

a strategic marketing planning tool
aids the business in deciding the product and market growth strategy
indicates level of risk

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5
Q

ansoffs matrix 4 strategies

A

market penetration
market development
product development
diversification

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6
Q

market penetration is

A

focusing on selling existing products to existing markets

to secure a dominant market position

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7
Q

market development is

A

deciding to sell existing products in a new market

use new distribution channels

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8
Q

product development is

A

introduce new products into existing market

may need to develop new skills

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9
Q

diversification is

A

market new products in new markets

high risk and no experience

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10
Q

portfolio analysis

A

method of analysing a business according to their potential based on Boston matrix
used to prioritise resources

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11
Q

distinctive capability is

A

special quality of a business that is the product of the people who are employed there

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12
Q

swot analysis stands for

A

strengths
weaknesses
opportunities
threats

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13
Q

3 internal strengths and weaknesses

A

brand image
sales and revenue figures
capacity utilisation

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14
Q

3 external opportunities and threats

A

new legislation
technological changes
economic factors

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15
Q

external factors on a business

A

pestle

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16
Q

what does porters 5 forces analyse

A

the nature of competition within a market

17
Q

5 parts of porters 5 forces

A

threat of new entrants
bargaining power of buyers
bargaining power of suppliers
threat of substitute products or services
middle one - rivalry among existing competitors

18
Q

threat of new entrants is

A

new entry presuming they will take market share

19
Q

threat of substitute products is

A

depends on customers willingness to switch, customer loyalty

20
Q

bargaining power of suppliers is

A

how much power, if in a dominant position then prices go up so profits decrease

21
Q

bargaining power of customers is

A

volume of orders, number of rivals and ease of switching

22
Q

rivalry among existing competitors

A

number of competitors, potential for market growth