Managerial Functions Flashcards
Peter Drucker is credited with providing the first modern handbook on the subject of ______.
a. sales
b. production
c. finance
d. management
d. management
Two overarching perspectives about management are the ________ perspectives.
a. systems and contingency
b. quantitative and qualitative
c. classical and behavioral
d. historical and contemporary
d. historical and contemporary
Complete the following sentence with all the true statements about the classical perspective of management. The classical perspective of management
a. focused on employee job satisfaction and engagement
b. had two branches - scientific and administrative
c. assumed that people were rational
d. emphasized finding ways to manage work more efficiently
b, c, and d
The scientific approach to management emerged in the early 20th century when companies wished to increase worker productivity to counteract _____.
a. more automated jobs
b. labor shortages
c. diminishing inventory levels
d. high inflation rates
b. labor shortages
True or false: Frederick Taylor is associated with the scientific management approach to management.
True
Which of these statements represent ideas that Peter Drucker introduced in his book The Practice of Management? (Select all that apply.)
a. Workers should be treated as assets
b. Production costs are a component of sales
c. Without customers, businesses wouldn’t exist
d. Charismatic leaders are more important than management practices
e. A corporation can be thought of as a human community
a - Workers should be treated as assets
c - Without customers, businesses wouldn’t exist
e -A corporation can be thought of as a human comunity
Which of these statements represent ideas that Peter Drucker introduced in his book The Practice of Management? (Select all that apply.)
a. Workers should be treated as assets
b. Production costs are a component of sales
c. Without customers, businesses wouldn’t exist
d. Charismatic leaders are more important than management practices
e. A corporation can be thought of as a human community
`Select the two overarching perspectives about management.
a. Behavioral
b. Contemporary
c. Classical
d. Historical
e. Quantitative
b - Contemporary
d - Historical
What are the two branches of the classical viewpoint of management?
a. administrative
b. contingency
c. scientific
d. behavioral
Which of these are Taylor’s principles of scientific management? (Select all that apply.)
a. Carefully select workers with the right abilities for the task
b. Rely on known “rule-of-thumb” methods to accomplish a task
c. Give workers the training and incentives to do the task with the proper work methods
d. Identify a hierarchy of authority
e. Evaluate a task by scientifically studying each part of it
f. Use scientific principles to plan the work methods and ease the way for their workers to do their jobs
a. Carefully select workers with the right abilities for the task
c. Give workers the training and incentives to do the task with the proper work methods
e. Evaluate a task by scientifically studying each part of it
f. Use scientific principles to plan the work methods and ease the way for their workers to do their jobs
Peter Drucker is credited with providing the first modern handbook on the subject of ______.
a. sales
b. management
c. production
d. finance
b - management
Frederick Taylor believed that more efficient workers should be paid higher wages than their lower-performing coworkers, a system referred to as the _______ system.
a. differential rate
b. rule-of-thumb
c. uniform wage
d. economies of scale
a - differential rate system
Two overarching perspectives about management are the ________ perspectives.
a. classical and behavioral
b. historical and contemporary
c. quantitative and qualitative
d. systems and contingency
b - historical and contemporary
Which three individuals helped pioneer administrative management theory? (Select 3 options.)
a. Taylor
b. Weber
c. Gilbreth
d. Spaulding
e. Fayol
Weber, Spaulding, and Fayol
What are the two branches of the classical viewpoint of management?
a. contingency
b. administrative
c. behavioral
d. scientific
scientific and administrative
The scientific approach to management emerged in the early 20th century when companies wished to increase worker productivity to counteract _____.
a. labor shortages
b. high inflation rates
c. diminishing inventory levels
d. more automated jobs
labor shortages
True or false: Frederick Taylor is associated with the scientific management approach to management.
True
The management approach of _____ was one of the first to recognize that enriching the lives of organizational and community family was just as important as a company making a profit.
a. Taylor
b. Gilbreth
c. Maslow
d. Spaulding
Spaulding
The third and fourth principles of _____ suggest that organizations should give workers the training and incentives to do their tasks properly, and should use scientific principles to plan work methods and ease the way for workers to do their jobs.
a. scientific management
b. administrative management
c. the historical perspective
d. enhanced productivity
scientific management
Henri Fayol is credited with being the first person to _____ management behavior.
a. discourage
b. investigate
c. replace
d. systematize
systematize
Administrative management is concerned with managing ________.
a. individual workers
b. external vendors
c. company assets
d. the total organization
the total organization
The classical viewpoint of management emphasizes ways to _____.
a. foster first-mover advantage
b. enhance employee relations
c. manage work more efficiently
d. achieve economies of scale
manage work more efficiently
Select all the positive features of bureaucracy according to Max Weber.
a. merit-based careers
b. procedural ambiguity
c. strong personal connections
d. specialists for complex tasks
e. impersonality
f. formal rules and procedures
g. a well-defined hierarchy
a, d, e, f and g
Scientific management is the study of work methods to improve the productivity of _____.
a. accounting practices
b. individual workers
c. external vendors
d. the supply chain
individual workers