Groups, Teams & Leadership Flashcards
Select all that apply
A group exists when which of the following are present?
two or more freely interacting individuals
shared norms
shared goals
have a common identity
A small group of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable is known as a ______.
team
A formal group is
assigned by organizations or their managers to accomplish specific goals
Informal groups come together for ______.
friendship
Select all that apply
Which of the following are characteristics of a project team?
it is task or problem-oriented
it meets as needed depending on the assignment
team meetings happen virtually or face to face
A ______ is defined as two or more freely interacting individuals who share collective norms and goals and have a common identity.
group
A community task force consisting of police officers, emergency service personnel, and other support service staff who work with the public is meeting to determine the best response system for the 911 services of a town. This task force is an example of a(n) ______ team.
cross-functional
Select all that apply
What are the characteristics of teams?
teams are small groups
team members share a common commitment
Teams with administrative oversight of their task domains are known as ______ teams.
self-managed
A group established by an organization to accomplish specific goals is called a(n) ______ group.
formal
Select all that apply
What are the characteristics of virtual teams?
They communicate electronically, work together over distance & time.
A group formed by people seeking friendship that has NO official leader or specific organizational goals is known as a(n) ______ group.
informal
Because they are driven primarily by information and skills as opposed to time and location, proponents of virtual teams consider them to be highly ______.
flexible and efficient
A ______ team works to address a particular problem or specific task. Team members can come from the same or different departments.
project
Match the stage of group and team development with its description.
a. forming
b. storming
c. norming
d. performing
e. adjourning
a. forming - The process of getting oriented and acquainted
b. storming - The emergence of individual personalities, roles, and conflicts within the group
c. norming - Resolution of conflicts, and the emergence of unity and harmony among group members
d. performing - Members concentrate on solving problems and completing tasks
e. adjourning - Members prepare for disbandment of the group or team
________ teams are designed to include members from different areas within an organization, such as finance, operations, and sales.
cross-functional
In the forming stage of group/team development:
members try to break the ice and figure out who is in charge and what the group’s goals are
What makes a self-managed team unique?
Members of the team are given administrative oversight for their task area
A team in the middle of the ______ stage of team development experiences individual conflicts and the emergence of individual personalities within the group.
storming
A ______ team consists of members who collaborate over time and distance via electronic media.
virtual
In the norming stage of group/team development:
conflicts are resolved, and friendships and harmony emerge
Select all that apply
As opposed to face-to-face teams, virtual teams find it more difficult to establish which of the following?
trust, cohesion, and cooperation
Place the stages of group and team development in the correct order, with the first stage listed at the top and the last stage listed at the bottom.
- Forming
- Storming
- Norming
- Performing
- Adjourning
During which stage of group development would group cohesiveness be a factor?
Norming
Within the first stage of team development, called ______, members get oriented and acquainted with each other.
forming
During the ______ stage in group and team development, members concentrate on solving problems and completing the assigned tasks.
performing
In the storming stage of group/team development:
individual personalities emerge and group members engage in conflict
In the adjourning stage of group/team development:
members prepare for disbandment
During the ______ stage of team development, conflicts are resolved, close relationships develop, and unity and harmony emerge.
norming