Management Roles Flashcards
What is the aim of interpersonal roles?
Developing and maintaining positive social relationships
What are the 3 general leadership roles according to Mintzberg
1) Interpersonal roles
2) Informational roles
3) Decision-making roles
What is the aim of informational roles?
Accepting and transferring information
What is the aim of decision-making roles?
Making or negotiating decisions
What are the 3 types of interpersonal roles?
1) Figurehead
2) Leader
3) Liaison
What is a figurehead?
The manager is a Symbolic head of the organisation both externally and internally and carries out representative roles of a legal or social nature (ex: newspaper interview, anniversary speeches,..)
What is a leader?
The manager motivates and guides the employees.
What is a liaison?
The manager puts the focus on developing and maintaining contact with internal and external contacts through formal and informal channels
What are the 3 types of informational roles?
- Monitor
- Disseminator
- Spokesperson
What is a monitor?
manager seeks and receives very diverse information which develops his uneerstanding of the functionning of the organisation and its environment
What is a disseminator?
Manager transfer external and internal information - both facts and speculation - to the members of the organisation
What is a spokesperson?
Manager passes on information about the company’s plans, measures or achieved results to external parties
What are the 4 decision-making roles?
- Entrepreneur
- Disturbance Manager
- Negotiator
- Ressource allocator
What is Entrepreneur?
Manager seeks opportunities for innovation and change in the organisation and its environnment. He also leads innovation projects
What is disturbance manager?
The manager deals with major disturbances to the operational performance processes
What is a resource allocator?
The manager decides aboutthe allocation of all types of resources to individuals or departments
What is negotiator?
Manager acts as a negotiator towards 3rd parties
What is the leadership process?
Process of logically connecting activities for the target-oriented organisation and guidance of the company
What are the management functions according to Henri Fayol? (POCCC)
Outlook and planning (prevoir) Organisation (organiser) Guidance (commander) Coordination (coordonner) Controlling (controler)
Management functions according to Luther Gulick
Planning
Organisation
Personnel Management
Controlling
What are the management functions according to Koontz and O’donnell? (Le plus important je crois)
Planning Organizing Staffing Directing Monitoring
What does planning mean according to Koontz and O’donnell?
- Define the company’s objectives
- Select ways to achieve the objectives
- Formulate action plans
What does Organizing mean for Koontz and O’donnell?
- Group togwther activities jnto tasks
- Assign tasks to employees
- Allocate responsibilities
What does staffing mean for Koontz and O’donnell?
Personnel planning
Personnel recruitment
Personnel remuneration
What does directing mean for Koontz and O’donnell?
Define objectives with employees
Ensure communication
Supervision
What does monitoring mean for Koontz and O’donnel?
Measure the performance delivered
Award remuneration
Compare the measured perf with objectives
What are the management functions according to Hans Ulrich?
- Design
Steering - Development
What does steering mean in management?
Identifying, executing and controlling target-oriented activities of the system
What does design mean in management?
Construction of an instituitional framework which makes the development of the company possible and sustainable
What does development mean in management?
- > Result of Steering + Design
- > intergenerational acquisition of knowledge
