Management Levels

Question 0

Objectives of the normative management (2 elements)

Answer 0

• Development

- Viability

Question 1

What are the 3 levels of management in an organisation?

Answer 1

1) Normative Management
2) Strategic Management
3) Operational Management

Question 2

Objectives of the Strategic management (2 elements)

Answer 2

• New potential for success

- Existing potential for success

Question 3

Objectives of the operational management (2 elements)

Answer 3

• Success

- Liquidity

Question 4

Orientation references of the normative management

Answer 4

Support and willingness to cooperate of reference groups

Question 5

Orientation references of the strategic management (2 elements)

Answer 5

• Customer: problems / solutions

- Market position

Question 6

Orientation references of the operational management

Answer 6

• Cost - Earnings

- Income - Expenditures

Question 7

Other term for corporate policy

Answer 7

Normative goals

Question 8

Structure of the goals and management pyramid

Answer 8

1) Vision
2) Mission
3) Corporate mission
= Normative goals or Corporate policy

4) Corporate goals
= Strategic goals or strategic management

5) Divisional goals
6) Functional goals
= Operational goals or operational management