Management of Food and Nutrition Programs and Services (21%)

Question 1

How many full-time employees can you employ if your monthly budget is $17,500 and the salary for each is $13.50 per hour?

Answer 1

First, find how many hrs one full-time employee works in one month:
(40 hours per FTE X 52 weeks per year) / 12 months per year = 173.33 monthly hours per employee

Then 173.33 hours per month X $13.50 per hour = $2,339.95 salary cost per month

Finally, divide your monthly budget by this amount:
$17,500 monthly budget / $2,339.95 cost per FTE per month = 7.47, or about 7.5 full-time workers you can employ for the month.

Question 2

Which of the following questions may be asked during an interview?

Answer 2

Regarding age of the applicant, you may ask if they are over the age of 18, but not their exact age or birth date.

After hire, you may ask about children if pertaining to insurance.

Unless owning a car is a job requirement, you may not ask about transportation.

Regarding criminal record, you may ask if you can request security clearance.

Questions not allowed include the following:

• the applicant’s age
• mother’s maiden name
• marital status
• how the applicant will get to work
• bank/money information
• whether the applicant is for or against unions
• disabilities
• the number or if the applicant has any children
• the length of stay at their current residence
• if they served in the armed forces

Question 3

You and another dietitian of the same rank work together to solve a problem of a patient not eating. This type of communication is known as:

Answer 3

Horizontal communication

Because you and the other dietitian are of the same rank, this is known as horizontal communication. This involves coordinating tasks, solving problems (like a patient not eating), sharing information and resolving conflicts.

Question 4

what does “P” next to a Kosher symbol mean about the food?

Answer 4

kosher for passover

a “P” next to a Kosher symbol indicates this product is Kosher for Passover and all year round.

Passover is a Jewish festival that occurs in Spring (usually March - April) and lasts 7 or 8 days.

A food printed with “Pareve”, “Parev”, or “Parve” indicates the food is Pareve, which means the food is neither meat or dairy.

Question 5

In which of the following pieces of equipment is the cleanliness of the water supply not an issue?

Answer 5

Steam-jacketed kettle

With the exception of the steam-jacketed kettle, all other choices require water directly coming in contact with the food or food surface, therefore the cleanliness of the water supply is critical.

With the steam-jacketed kettle, contains an inner and outer steel wall that cooks the contents of the food within the inner compartment. Steam is released between the walls, and this steam does not come in direct contact with the food.

Question 6

Which of the following is not a principle of total quality management (TQM)?

Answer 6

Profit gain

In order for quality management to be effective, there are several principles that should be met.

Profit gain is not one of the principles.

Instead, they include:

• Client focus (meeting the clients’ needs will result in profits to follow, but profit should not be a priority in TQM)
• Obsession with quality (great quality products and services will wow customers)
• Recognizing structure of work (let employees monitor themselves as much as possible. Doing so can motivate them, resulting in better products and services produced)
• Freedom through control (standard procedures means less variability in the work)
• Unity of purpose (create an environment where all employees work towards a clear vision of what is to be accomplished)
• Look for faults in the system (keep trying to improve processes to make them better and yield greater results)
• Continuing education and training (empower employees to continue learning and develop new skills).

Question 7

A hospital has 225 rooms filled, which is a 70.3% occupancy. How many total beds are in this hospital?

Answer 7

Percentage of occupancy measures the relationship between the number of seats/beds/rooms available and the number being used.

To find how many total beds are in this hospital, divide the number of rooms filled by the percentage:
225 rooms used / 0.703 (which is the 70.3% occupancy) = 320 total beds in the hospital.

Question 8

Given the following information, what is the percentage of total expenses for the quarter?
Sales for the quarter = $22,910
Net profit for the quarter = $8,640
Rent = $1,900 per month

Answer 8

The total expenses will account for the difference between the net profit and total sales:
$22,910 sales - $8,640 profit = $14,270 total expenses

Then divide this number by the total sales for the quarter:
$14,270 expenses / $22,910 sales = 0.6228, or about 62.3% expenses for the quarter.

The monthly rent is just one of the expenses the business has for the period.

Question 9

All of the following are true about the Occupational Safety and Health Act of 1970 (OSH Act), except:

Answer 9

self-employed workers are covered by OSHA

the Occupational Safety and Health Act of 1970 (OSH Act) was passed to prevent workers from being killed or seriously harmed at work.

the Occupational Safety and Health Administration (OSHA) was developed from the OSH Act, and it enforces protective workplace safety and health standards.

employers have certain responsibilities they must follow, such as following all OSHA safety and health standards, find and correct any safety and health hazards, provide protective equipment at no cost to the employee (most types of required protective personal equipment), keep accurate records of work-related illnesses and injuries, and let their employees know the potential dangers of the job.