Management-Noodles Flashcards

1
Q

Corporate Strategy

A

provides overall direction that serves as the framework for carrying out all the organizations functions- Product leadership, customer intimacy, and operational excellence

competitive dimensions of company are determined here.

Noodles strategy is Customer Intimacy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Customer Initmacy

A

Give every individual what they need. choose customers and get to know them well to give what they need

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Operational excelence

A

focus on this to pass cost savings on the customer. try to be consistent and low cost

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Product leadership

A

have new products and continually innovating.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Operations Strategy

A

a plan for acquiring and allocating company resources to deliver an effective product or service. guided by corporate strategy.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

competitive dimensions

A

cost- low-cost
quality- top quality and consistent quality
time- delivery, on time, development (change product)
flexibility- customization, variety, volume flexibility

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Low-cost operations

A

deliver at lowest possible cost. Costco

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Top quality

A

deliver outstanding service or product, superior product features and high level customer contact

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

consistent quality

A

meet design specs on a consistent basis. process designed and monitored to reduce errors and prevent defects

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Delivery speed

A

quickly filling an order. processes designed to reduce lead time

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

On-time delivery

A

meeting delivery time promises. planning process to increase percent of customer orders shipped when promised

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Development Speed

A

quickly introducing a new science or a product. Cross-functional integration and involvement of critical external suppliers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Customization (FLEX)

A

satisfying the unique needs of each customer by changing services or products designs. low volume, close customer contact and easily reconfigured

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Variety (FLEX)

A

handling a wide assortment of services or products efficiently. Capable of larger volumes than processes supporting customization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Volume Flexibility

A

Accelerating or decelerating the rate of production of service or products quickly to handle large fluctuations in demand. Processes must be designed for excess capacity `

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Noodles Operations Plan

A
Value over low cost
consistent quality
delivery speed
customization
variety