management and organizations Flashcards

1
Q

management

A

coordinating activities so that they are completed efficiently and effectively

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2
Q

managers

A

organizational actors who work with and through others by coordinating their work in order to accomplish organizational goals

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3
Q

management functions

A

planning
organizing
leading
controlling

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4
Q

management skills

A

conceptual
interpersonal
political

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5
Q

branches of management

A

strategic
marketing
operations
finance
hr
it

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6
Q

management roles

A

top-level
middle-level
first-level
first-line
team leaders

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7
Q

organization

A

group of people structure themselves to work together toward a common goal

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8
Q

aspects of organization

A

distinct purpose
people
deliberate structure

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9
Q

good management

A

high effectiveness and high efficiency

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10
Q

effectiveness vs efficiency

A

results vs more outputs for less inputs

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11
Q

factors reshaping management

A

customer service
innovation
sustainability
social media

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12
Q

behavioural approach

A

understanding employee behaviours in order to increase motivation and performance

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13
Q

quantitative approach

A

apply stats to improve efficiency

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14
Q

contemporary approach

A

systems approach
contingency approach

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