Management

Question 1

Define Management

Answer 1

Art of efficiently maintaining and maximizing productivity and function through the optimal direction of job infrastructure and a physical resources, human resources and work culture
- Getting things to run well and potentially get better

Question 2

Management focus is predominantly on

Answer 2

Human capital and support for success

Question 3

Human capital is

Answer 3

the greatest asset and expense of an organization

Question 4

Management competencies

Answer 4

Knowledge of organizational context and environment
Human resources management
Communicating with impact
Know yourself and your performance
Organizing team meetings
Plan for contingencies/emergencies
Manage time and up

Question 5

Define Manage Up

Answer 5

Clarify roles and expectations

Assist your manager through your job

Question 6

Define Leadership

Answer 6

Ability to mobilize and inspire others to actions

Question 7

True measure of leadership is

Answer 7

influence where one person enlists aid and support of others to accomplish a common task

Question 8

Effectiveness of leadership is determined by

Answer 8

Level of influence and outcomes of decision

Question 9

Three forms of authority

Answer 9

Traditional authority
Bureaucratic authority
Charismatic authority

Question 10

Five sources of power

Answer 10

Reward (what can be given)
Efferent (charm/appeal)
Legitimate (like a king)
Expert (knowledge/skill)
Coercive (coerce/threaten)

Question 11

Charateristics of leaders

Answer 11

Articulate a compelling vision for the future
Have passion
Exude integrity
Encourage and develop others
Have curiosity, daring and take calculate risk

Question 12

Level 5 leaders include

Answer 12

Modest
Deep personal will
Inspired standards
Carefully select technology
Get the right people
Decide where to go and go there