Leadership Theories and Styles

Question 1

Managers Attributes

Answer 1

Admister
Ask HOW and WHEN
Focus on systems and processes
Maintain current services
Rely on controls
Have short term perspective
Accept status quo
Key eye on bottom line
Are "good soldiers"
Play it safe
Schedule employees

Question 2

Leaders Attributes

Answer 2

Innovate
Ask WHAT and WHY
Focus on people
Develop new services
Inspire trust and engage people
Have long term perspective
Challenges status quo
Key eye on horizon
Are their own people
Take calculated risks develop employees

Question 3

Modern view of leadership

Answer 3

Empower people
Inspire people
Lead change
Shared vision

Question 4

10 things leaders do:

Answer 4

Persuade and motivate (create enthusiasm)
Clarifying the problem and making logical decisions
Listen, support and give constructive criticisms
Delegate tasks
Plan, organize and set objectives
Take the initiative and responding flexibly to changing situations
Accept responsibility for mistakes
Persevere when things aren’t working
Have a positive attitude and learn from failure
Present a positive personal image - be assertive

Question 5

Pharmacy Leadership

Answer 5

Don’t mistake a good manager for good leader
Aim that all pharmacists is an agent for change
Take responsibility for therapeutic care of every pt
Have a career development plan
Grow your leadership skills

Question 6

Define trait

Answer 6

Distinguishing quality

Question 7

Big six traits

Answer 7

Intelligence
Confidence
Charisma
Determination
Sociability
Integrity

Question 8

Behaviors are _____

Answer 8

Learnable

Question 9

What is Intelligence

Answer 9

Good language, reasoning and perceptual skills

Expanded knowledge

Question 10

What is Confidence

Answer 10

Self assured
Believe they can accomplish goal
Understand what is required of you

Question 11

What is Charisma

Answer 11

Magnetic charm and appeal
Strong role model
Show high competence
Articulate clear goals and strong value

Question 12

What is Determination

Answer 12

Very focused and attentive to task
They know where they are going and are attenetive to task
Strong competence and value

Question 13

What is Sociability

Answer 13

Good at establishing interpersonal relationships

Question 14

What is Integrity

Answer 14

Adhere to strong set of principles and value

Honest, open and truthful

Question 15

Quality and traits: willingness or ability to:

Answer 15

Listen to different views
Learn on the job
Share credit for successes
Share blame for weakness/failures
Control emotions
Relax and replenish
Go out and manage directly
Adhere to fundamental values
Communicate goals and vision

Question 16

Define transformational leadership

Answer 16

Leaders become role models and challenges followers to perform at higher levels

Question 17

Define Strengths Based Leadership

Answer 17

Shifts focus to maximizing the success of the employees to their strengths and passions

Question 18

Strengths based leadership allows

Answer 18

Builds diverse teams, maintain transparent cultures and empowers employees to aspire to their ideas and dreams

Question 19

Low People Concern + Low Task Concern

Answer 19

Impoverished manager

Question 20

High People Concern + Low Task Concern

Answer 20

Country club manager

Question 21

Low People Concern + High Task Concern

Answer 21

Authority-Obedience Manager

Question 22

High People Concern + HIgh Task Concern

Answer 22

Team manager

Question 23

Middle People Concern + Middle Task Concern

Answer 23

Middle of Road Manager

Focus on work output as well as people morale

Question 24

Define Commanding leadership & overall impact of it

Answer 24

Demands immediate compliance
“Do what I tell you”
Drive to achieve, initiative, self-control
Impact: Negative

Question 25

Commanding is used when?

Answer 25

Used in a crisis to kick start a turnaround or with problem employees

Question 26

Define Visionary and overall impact of it

Answer 26

Mobilizes people towards a vision
“Come with me”
Self-confidence, empathy, change catalysts
Impact: Strongly positive

Question 27

Visionary is used when?

Answer 27

When changes require a new vision or when a clear direction is needed

Question 28

Define Affiliative and overall impact of it

Answer 28

Creates harmony and builds emotional bonds
“People come first”
Empathy, building relationships and communication
Impact: Positive

Question 29

Affiliative is used when?

Answer 29

To heal rifts in a team or to motive people during stressful circumstances

Question 30

Define Democratic and overall impact of it

Answer 30

Forges consensus through participation
“What do you think”
Collaboration, team leadership, communication
Impact: Positive

Question 31

Democratic is used when?

Answer 31

To build buy-in or consensus or to get input from valuable employees

Question 32

Define Pacesetting and overall impact of it

Answer 32

Sets high standards for performance
“Do as I do now”
Conscientiousness, drive to achieve, initiative
Impact: Negative

Question 33

Pacesetting is used when?

Answer 33

To get quick results from a highly motivated and competent team

Question 34

Define Coaching and overall impact of it

Answer 34

Develops people for the future
“Try this”
Developing others, empathy, self-awareness
Impact: Positive

Question 35

Coaching is used when?

Answer 35

To help an employee improve performance or develop long-term strengths