Emotional Intelligence and Developing Leadership in Others

Question 1

Define emotional intelligence

Answer 1

Psychological theory developed by Salovey and Mayer

Question 2

Define Emotional Intelligence

Answer 2

Person’s ability to understand his/her own and others emotions, then apply this understanding to life’s tasks
Ability to perceive and express emotions to facilitate thinking, to understand and reason with emotions and to manage them effectively within oneself and in the relationships with others

Question 3

Emotions =

Answer 3

Affective domain

Question 4

Thinking =

Answer 4

Cognitive domain

Question 5

Emotional Intelligence give individuals the ability such as

Answer 5

The ability to manage relationships, navigate social networks, influence and inspire others

Question 6

Personal Benefits of EI

Answer 6

Greater career success
Stronger personal relationships
Increased optimism and confidence
Better health

Question 7

Professional Benefits of EI

Answer 7

Effective leadership skills
Improved communication
Less workplace conflict
Better problem solving skills
Increased likelihood of promotion

Question 8

Five Compentencies

Answer 8

Self awareness
Self-regulation/management
Intrinsic motivation
Empathy/social awareness
Social skills/relationship management

Question 9

Self Awareness Competencies

Answer 9

Emotional self awareness
Accurate self assessment
Self confidence

Question 10

How do you improve self-awareness?

Answer 10

Practice (be aware, learn to tune into your emotions, recognize the importance of emotions)
Keep a journal
Slow down

Question 11

Self-Regulation/Self-Management Competencies

Answer 11

Self control
Transparency (honesty, integrity, trustworthy)
Adaptability (flexibility)

Question 12

How do you improve self-awareness

Answer 12

Leaders should regulate themselves
Accept responsibility
Reframe stressful situations to challenging ones
Known your emotional triggers
Know your values
Hold yourself accountable
Practice being calm

Question 13

Motivation Competencies

Answer 13

Commitment
Achievement
Initiative
Optimism

Question 14

How do you improve motivation

Answer 14

Re-examine why you’re doing your job
Know where you stand
Be hopeful and find something good
Look for the positive

Question 15

Empathy Competencies

Answer 15

Understanding others
Developing others
Service orientation
Proactively encouraging diversity
Political awareness

Question 16

How do you improve motivations

Answer 16

Put yourself in someone else’s position
Pay attention to body language
Respond to feelings

Question 17

Examples of social skills/relationship

Answer 17

Inspirational leadership
Influence
Developing others
Change catalyst
Conflict management
Building bonds
Teamwork and collaboration

Question 18

How do you build social skills?

Answer 18

Learn conflict resolution
Improve your communication skills
Learn how to praise others

Question 19

Inner world + Awareness =

Answer 19

Self awareness

Question 20

Inner world + Action behavior =

Answer 20

Self regulation

Question 21

Outer world + Awareness =

Answer 21

Empathy

Question 22

Outer world + Action Behavior =

Answer 22

Social skills

Question 23

Critical leadership qualities or traits

Answer 23

Communicate goals and vision
Adhere to fundamental values
Listen to different views
Learn on the job
Share credit for successes
Share blame
Control emotions
Relax and replenish
Go out and manage directly