Emotional Intelligence and Developing Leadership in Others Flashcards
Define emotional intelligence
Psychological theory developed by Salovey and Mayer
Define Emotional Intelligence
Person’s ability to understand his/her own and others emotions, then apply this understanding to life’s tasks
Ability to perceive and express emotions to facilitate thinking, to understand and reason with emotions and to manage them effectively within oneself and in the relationships with others
Emotions =
Affective domain
Thinking =
Cognitive domain
Emotional Intelligence give individuals the ability such as
The ability to manage relationships, navigate social networks, influence and inspire others
Personal Benefits of EI
Greater career success
Stronger personal relationships
Increased optimism and confidence
Better health
Professional Benefits of EI
Effective leadership skills Improved communication Less workplace conflict Better problem solving skills Increased likelihood of promotion
Five Compentencies
Self awareness Self-regulation/management Intrinsic motivation Empathy/social awareness Social skills/relationship management
Self Awareness Competencies
Emotional self awareness
Accurate self assessment
Self confidence
How do you improve self-awareness?
Practice (be aware, learn to tune into your emotions, recognize the importance of emotions)
Keep a journal
Slow down
Self-Regulation/Self-Management Competencies
Self control
Transparency (honesty, integrity, trustworthy)
Adaptability (flexibility)
How do you improve self-awareness
Leaders should regulate themselves Accept responsibility Reframe stressful situations to challenging ones Known your emotional triggers Know your values Hold yourself accountable Practice being calm
Motivation Competencies
Commitment
Achievement
Initiative
Optimism
How do you improve motivation
Re-examine why you’re doing your job
Know where you stand
Be hopeful and find something good
Look for the positive
Empathy Competencies
Understanding others Developing others Service orientation Proactively encouraging diversity Political awareness
How do you improve motivations
Put yourself in someone else’s position
Pay attention to body language
Respond to feelings
Examples of social skills/relationship
Inspirational leadership Influence Developing others Change catalyst Conflict management Building bonds Teamwork and collaboration
How do you build social skills?
Learn conflict resolution
Improve your communication skills
Learn how to praise others
Inner world + Awareness =
Self awareness
Inner world + Action behavior =
Self regulation
Outer world + Awareness =
Empathy
Outer world + Action Behavior =
Social skills
Critical leadership qualities or traits
Communicate goals and vision Adhere to fundamental values Listen to different views Learn on the job Share credit for successes Share blame Control emotions Relax and replenish Go out and manage directly
