Developing Leadership Style and Abilities

Question 1

Five Levels of Leadership

Answer 1

1. Position
2. Permission
3. Production
4. People development
5. Pinnacle

Question 2

Position

Answer 2

Rights - people follow bc they have to

Question 3

Permission

Answer 3

Relationships - People follow bc they want to

Question 4

Production

Answer 4

Results - People follow bc of what you have done

Question 5

People development

Answer 5

Reproduction - People follow bc of what you have done FOR THEM

Question 6

Pinnacle

Answer 6

Respect - people follow bc of who you are and what you represent

Question 7

People have different motivating factors/goals like

Answer 7

Pay
Respect and purpose
Future goals
Volunteer
Substantial intellectual freedom, involvement in products or interpersonal communication
Some want to be told what to do

Question 8

Attitude of workers depends on

Answer 8

Personality
Gender
Background
History

Question 9

Steps of handing a situation

Answer 9

Assess your workers, associates, and administrators, as well as infrastructure, culture and history
Factor in the mission and vision of the org and goals and performance criteria
Adjust for your personality, leadership skills and level of development
Correct for others that influence you
Then, project your estimated best mod of leadership

Question 10

Qualities to be successful in your Position:

Answer 10

Know you job description
Know the history and culture of the org
Relate the history to the people
Accept responsibility
Do your job with excellence
Offer ideas for change and improvement

Question 11

Qualities to be successful in your relationships

Answer 11

Know and understand your coworkers
Make them more successful
See through other people's eyes
Love people more than rules
Do win-win
Deal wisely with difficult people

Question 12

Qualities to be successful in results (level 3)

Answer 12

Initiate and accept responsibility for growth
Align your job with your statement of purpose
Communicate your vision
Develop accountability
Become a change agent and understand timing
Make difficult decision that make a difference
Place a priority on developing people
Expose leaders to growth opportunities
Have common goals

Question 13

20:80 Rule

Answer 13

Personnel: 20% of your people take up 80% of your time
Productivity: 20% of your time produces 80% of your results
Leadership: 20% of your people will make 80% of the decisions
Profit: 20% of your products will give you 80% of your profits

Question 14

Core Administrative Leadership Skills

Answer 14

Managing people and resources

Showing technical competence

Question 15

Core Interpersonal leadership skills

Answer 15

Socially preceptive
Show emotional intelligence
Managing interpersonal conflict

Question 16

Core Conceptual Leadership Skills

Answer 16

Create vision
Problem solve
Strategic planning

Question 17

Managing people =

Answer 17

Connecting and understanding the work place
Manage by walking around
Make time to deal with issues
Manage time effectively

Question 18

Managing resources =

Answer 18

Address resources issues
Obtain and allocate them
Maintain infrastructure
Address breakdowns quickly
Stay on top of things

Question 19

Show technical competence =

Answer 19

Know each job function
Understand how the org works
Maintain a big picture point of view and explain to workers

Question 20

Be socially perceptive =

Answer 20

Have insight and awareness of what is important to others, how they are motivated, problems they have and how they react to change
Communicate!

Question 21

Show emotional intelligence =

Answer 21

Be able to perceive and express emotions, understand and reason with emotion, and manage emotions

Question 22

Good leaders ____

Answer 22

Become aware of their own emotions
Train themselves to be aware of others emotions
Have empathy
Regulate their own emotions

Question 23

Steps to solve a problem

Answer 23

ID the problem
Generate alternative solutions
Select the best solution
Implement the solution
COGNITIVE

Question 24

Strategic planning =

Answer 24

COGNITIVE
Develop a vision
Map out steps
Have the ability to learn and absorb new info, adapt and accept change, make the right decisions at the right time

Question 25

Creating a vision requires a leader to:

Answer 25

Articulate the vision
Engage others in its pursuit
Implement the vision
Model the principles set forth in the vision