MANAGEMENT

Question 1

is defined as a process of coordinating actions and allocating resources to achieve organizational goals.

Answer 1

Management

Question 2

involves setting goals and

identifying ways to meet them.

Answer 2

Planning

Question 3

is the process of ensuring that the

necessary human and physical resources are available to achieve the planning goals.

Answer 3

Organizing and staffing

Question 4

involves assigning work to the right person or group and specifying who has the authority to accomplish certain tasks.

Answer 4

Organizing

Question 5

is influencing others to achieve the organization’s goals
and involves energizing, directing, and persuading others to achieve
those goals.

Answer 5

Leading

Question 6

is comparing actual performance to a standard and revising the original plan as needed to achieve the goals.

Answer 6

Controlling

Question 7

uses delegated authority within a

formal organization to organize , direct and control subordinates so nursing services are coordinated.

Answer 7

Management

Question 8

It refers to middle and lower levels of hierarchy and is often the implementing body.

Answer 8

Management

Question 9

is a process of getting things done

through people. It supervises people and uses resources in doing the tasks.

Answer 9

Management

Question 10

Nursing Management

includes:

Answer 10

planning,

organizing, directing and controlling

Question 11

It is the higher level of hierarchy.

Answer 11

ADMINISTRATION

Question 12

It is the policy making body and as such sets the policy for the organization.

Answer 12

ADMINISTRATION

Question 13

It determines the aims and objectives of the organization that fully utilizes man, money, time, power, facilities in attaining goals and objectives.

Answer 13

ADMINISTRATION

Question 14

It is a concept integral to management but is distinct from it in several important respects.

Answer 14

ADMINISTRATION

Question 15

is an arrangement of people and
resources working in a planned manner
toward specified strategic goals.

Answer 15

Organization

Question 16

It comprises the structure and process of a group working together to achieve an
identified goal.

Answer 16

Organization

Question 17

It is also a body of persons, method, policies
and procedures arranged in a systematic
manner through delegation of functions and responsibilities for the accomplishment of a
purpose.

Answer 17

Organization

Question 18

is a line linking the parts of an organization, its relationships, areas of responsibilities, persons to whom one is accountable; and channels of communication are designed to visually

Answer 18

Organizational Chart

Question 19

outlines the purpose of the agency, and
in this case, the purpose of the hospital or the
organization that provides health care.

Answer 19

mission

Question 20

outlines the organization’s future role and

functions. It gives the agency something to strive for.

Answer 20

Vision

Question 21

describes the vision of an organization.

Answer 21

Philosophy

Question 22

It is a statement of beliefs and values that direct the organization’s life or practice.

Answer 22

Philosophy

Question 23

It is that which propels the sense of purpose and

reason behind its structure and goals.

Answer 23

Philosophy

Question 24

It explains beliefs and gives direction to how the mission or purpose is achieved.

Answer 24

Philosophy

Question 25

are specific and concrete in terms of results to be achieved.

Answer 25

Objectives

Question 26

It is the backbone of one’s goals and | philosophy.

Answer 26

Objectives

Question 27

These are action commitments through which its mission and philosophy will be achieved.

Answer 27

Objectives

Question 28

states the beliefs and values of an organization

Answer 28

philosophy

Question 29

states the specific and measurable goals to be accomplished.

Answer 29

objectives

Question 30

is defined as a systematic, rational method of planning and providing individualized nursing care.

Answer 30

nursing process

Question 31

Purpose of the Nursing Management Process

Answer 31

1. To achieve scientifically based, holistic, individualized care for the patient 2. To achieve the opportunity to work collaboratively with patients and others 3. To achieve continuity of care

Question 32

Characteristics of the Nursing Management Process

Answer 32

``` ○ Systematic ○ Dynamic ○ Interpersonal ○ Goal Directed ○Universally Applicable ```

Question 33

It has an ordered sequence of activities, and each activity depends on the accuracy of the activity that precedes it and influences the activity following it.

Answer 33

Systematic

Question 34

It has greater interaction and overlapping among the activities and each activity is fluid and flows into the next activity.

Answer 34

Dynamic

Question 35

It ensures that nurses are patient centered rather than task centered and encourages them to work to help patients use their strengths to meet human needs.

Answer 35

Interpersonal

Question 36

It is a means for nurses and patients to work together to identify specific goals related to wellness promotion, disease and illness prevention, health restoration, coping and altered functioning, which are most important to the patient, and match them with the appropriate nursing actions.

Answer 36

Goal directed

Question 37

It allows nurses to practice nursing with well or ill people, young or old, in any type of practice setting.

Answer 37

Universally acceptable

Question 38

theorist of Scientific Management Theory

Answer 38

Frederick Taylor

Question 39

in order to address the growing need to improve industrial production.

Answer 39

Theory of Scientific Management

Question 40

The central premise of the theory is that management and labor both want to increase productivity, and that it is possible to find “____________________” through which the worker is able to get the most work done for the least energy spent.

Answer 40

one best | practice

Question 41

Basic Components of Scientific Management Theory

Answer 41

1. Analysis and synthesis of the elements of the operation through time and motion. 2. Scientific selection of workers. 3. Training of workers. 4. Proper tools and equipment. 5. Proper incentives and payment.

Question 42

a Frenchman, called the Father of Systematic Management

Answer 42

Henri Fayol

Question 43

He came up with the theory that by guiding behavior in each management situation with appropriate principles made management more effective.

Answer 43

Henri Fayol

Question 44

The right to give orders and power to exact obedience.

Answer 44

Authority

Question 45

encourages continuous improvement in skills and the development and improvements in methods.

Answer 45

Specialization of Labor

Question 46

No slacking, bending of rules. The workers should be | obedient and respectful of the organization.

Answer 46

Discipline

Question 47

Each employee has one and only one boss to give instructions or assignments.

Answer 47

Unity of Command

Question 48

A single mind generates a single plan and all play their part in that plan but only one person is in charge of the group’s activities.

Answer 48

Unity of Direction

Question 49

When at work, only work things should be pursued or thought about. The needs of the patients must take precedence over the staff nurse’s personal needs in the same manner that a leader should be concerned with the needs of the unit patients and subordinates.

Answer 49

Subordination of Individual Interests

Question 50

Employees receive fair payment or compensation for services, not what the company can get away with.

Answer 50

Remuneration

Question 51

Consolidation of management functions. Decisions are made from the top. This produce uniformity of action, utilizes experts and reduces risks of errors in the performance of tasks.

Answer 51

Centralization of Authority

Question 52

Formal chain of command running | from top to bottom of the organization, like the military.

Answer 52

Chain of Command (Line of Authority)

Question 53

Focuses on importance of human elements. Increases motivation of nurses at lower levels since they are asked to participate in decision making.

Answer 53

Decentralization of Authority

Question 54

All materials and personnel have prescribed values and places, embodied in the institution’s policies and regulations, and they must remain there.

Answer 54

Material and Social Order

Question 55

Fair and just treatment (but not necessarily identical treatment); no favoritism.

Answer 55

Equity and Justice

Question 56

Limited turnover of personnel. Lifetime employment for good workers. Granting security of tenure or permanent status after a satisfactory performance.

Answer 56

Personnel Tenure

Question 57

Thinking out a plan and do what it takes to make it happen.

Answer 57

Initiative

Question 58

Interconnectedness of people within the organization from top to bottom.

Answer 58

Scalar Chain

Question 59

Line of authority.

Answer 59

Hierarchy

Question 60

Nurses are rational beings and must be allowed to work their minds in problem solving and decision making.

Answer 60

Motivation of Personnel

Question 61

Harmony, cohesion among personnel.

Answer 61

Esprit de corps

Question 62

known as the Father of the Theory of | Social and Economic Organization

Answer 62

Max Weber

Question 63

propounded similar principles of management, although what he advocated was a complex form of bureaucracy based on hierarchy of authority, division of work based on specialization of function.

Answer 63

Max Weber - Organizational Theory

Question 64

focused on the motivation of individuals and groups alike towards achieving a common goal.

Answer 64

Social Process

Question 65

they tested the assumptions of the Scientific Management Theory through studies called the Hawthorne Effect.

Answer 65

Elton Mayo and Fritz Roethlisberger

Question 66

refers to a momentary change of behavior or performance in response to a change in a worker’s environment, the response is usually being an improvement.

Answer 66

Hawthorne Effect

Question 67

Father of Modern Corporate Management, he developed Management by Objectives which is a consensual process where both management and rank and file meet in order to understand and agree on the organization’s objectives.

Answer 67

Peter Drucker

Question 68

He posited the view that in hospitals and other service institutions, decisions are made by employees at all levels of organization, forming a network of decision makers.

Answer 68

Herbert Simon

Question 69

the search for the best alternative possible, an approach used by Simon’s “economic

Answer 69

Optimizing

Question 70

using the first workable solution and was applied by Simon’s “administrative man”. If one approach went with is best, this one went with what is enough to work out.

Answer 70

Satisfying

Question 71

he named the three basic roles of the typical manager,

Answer 71

Henry Mintzberg

Question 72

name the three basic roles of the typical manager

Answer 72

- Interpersonal role - Informational role - Decision making role

Question 73

figurehead, a leader and a liaison inside and outside the organization.

Answer 73

Interpersonal role

Question 74

monitoring the organization, sharing information observed and finally serving as a spokesperson.

Answer 74

Informational role

Question 75

the manager is all at once an entrepreneur, disturbance handler, negotiator and allocator.

Answer 75

Decision making role

Question 76

Father of Humanistic Psychology.

Answer 76

Abraham Maslow

Question 77

Under the Maslow’s Hierarchy of Needs, there | are five levels of needs:

Answer 77

``` ○ Physiological ○ Safety and Security ○ Love and Belongingness ○ Self esteem ○ Self actualization ```

Question 78

he came up with the | Two Factor Theory , which posits that the two factors influence people

Answer 78

Ferdinand Herzberg

Question 79

are those which can negatively influence people.

Answer 79

Hygiene Factors

Question 80

can result in their satisfaction and psychological growth.

Answer 80

Motivation Factors

Question 81

he developed the Human | Relations School of Management.

Answer 81

Douglas McGregor

Question 82

is a Japanese sociologist expanded and enlarged Theory Y with so called Theory Z.

Answer 82

William G. Ouchi

Question 83

This humanistic nature focuses on finding better ways to motivate people in order to increase worker satisfaction and therefore productivity.

Answer 83

William G. Ouchi’s Theory Z

Question 84

Seven S:

Answer 84

- Superordinate goals - Strategy - Structure - Systems - Staff - Skills - Style

Question 85

Soft “S”

Answer 85

- Staff - Skills - Style

Question 86

Hard “S”

Answer 86

- Superordinate goals - Strategy - Structure - Systems

Question 87

those which hold the organization together

Answer 87

Superordinate goals

Question 88

method of doing things

Answer 88

Strategy

Question 89

concern with the physical plant | and facilities

Answer 89

Structure

Question 90

coherence of all parts of the | organization for a common goal

Answer 90

Systems

Question 91

concern for the right people to | do the job

Answer 91

Staff

Question 92

developing and training people

Answer 92

Skills

Question 93

the manner of handling peers, | subordinates and superiors

Answer 93

Style

Question 94

Three major features of a Type Z organization:

Answer 94

1. Trust 2. Subtlety 3. Intimacy

Question 95

between members of an organization reduces conflict and leads to teamwork.

Answer 95

Mutual trust

Question 96

requires sensitivity towards others and | yields higher productivity.

Answer 96

Subtlety

Question 97

implies concern, support and | disciplined unselfishness.

Answer 97

Intimacy