Manage Stakeholder Engagement Flashcards

Executing

1
Q

What is the purpose of Manage Stakeholders Engagement?

A

Process of addressing stakeholder needs, addressing issues as they occur and ensuring stakeholders are appropriately engaged in the project activities.

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2
Q

What are the inputs of Manage Stakeholders Engagement?

A

1) Stakeholders Management Plan, 2) Communications Management Plan, 3) Change Log, 4) OPA

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3
Q

What are the tools and techniques of Manage Stakeholders Engagement?

A

1) Communication Methods, 2) Interpersonal Skills, 3) Management Skills

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4
Q

What are 4 Interpersonal Skills?

A

1) Building Trust, 2) Resolving Conflict, 3) Active Listening, 4) Overcoming resistance to change.

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5
Q

What are 4 Management Skills?

A

1) Facilitate consensus toward project objectives, 2) Influence people to support project, 3) Negotiate agreements, 4) Modify organizational behaviors to accept project outcomes.

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6
Q

What is Active Listening?

A

Repeat what was heard to ensure you heard directions correctly.

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7
Q

What are the outputs of Manage Stakeholders Engagement?

A

1) Issue Log, 2) Change Request, 3) Project Management Plan, 4) Project Documents Updates, 5) OPA

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