Man: Test 3 recruitment and socialization Ch 15, 16

Question 1

•Predict staffing needs to avoid staffing crisis
•Recruit the right members for the team-Diversity of hires/ talent
•Time to orient a new hire
•Economy improves , shortages occur=cutbacks
-the third phase of management process - Planning and organizing first 2

Answer 1

1. Staffing-Management

Question 2

= Recession

- Economy=Put off retirement (Nursing employment bubble – but all bubbles burst), Increase 	employment to full, haven’t been working will come back 
- Good= shortage of nurses
- Seeking experienced nurses bc less orientation
- bigger majority of women often work more part time bc of children or not primary bread 	winner
- greater need for nurses currently bc change increase of elderly, shift to outpatient, change 	of type of nurses

Answer 2

2. Nursing Shortage

Question 3

• job duties, what do I need for that, responsibilities, skill set, work enviro

Answer 3

Job analysis

Question 4

recruitment= Attracting applicants for the existing positions, words ppl know

Answer 4

Position posting

Question 5

• market so people want to come
  • Creative/Innovative Ideas
  •4 ps

Answer 5

Advertise

• Product
• Price
• Place-
• Promotion-

Question 6

-To determine if applicant has the qualifications for the job, who does manager, nurse recruiter, pcc (1st contact is phone=stop what doing pay attention, speak to point don’t ramble, interested in job)

Answer 6

Screening

Question 7

• Education, how much
  
  • Licensure status
  • Experience, what kind
  • Application, in order, sloppy
  • References, who you put down

Answer 7

Screening

Question 8

• First impressions=decide 1st few min, major defect or problem

Answer 8

Limitations of interviews

Bias

Question 9

• Better if structured and same format=higher value, sheet of paper, list of questions=all same, what you say to people, consistency/ I interviewed then someone else did both would have same result rate same way

Answer 9

Limitations of interviews

Inter-rater reliability

Question 10

Measures potential for productivity, want high, more structured=prep before and plan on how to interview, standard set of questions= so compare applicants/ measures fit for that person in the organization

Answer 10

Limitations of interviews

Validity

Question 11

1. • structure, format
2. • ppl to fall back on, other ppl to talk about, help with judging (edu, pcc, staff), worry about being bias (trained)= make best first impression
3. of interview questions
4. • how do they critically think, what they would do, decision making, prioritize/ handle conflict= assertively take care, involve charge nurse
5. • just in case bad day, judge better
6. • on how to ask right questions, questions you can ask

Answer 11

Overcoming Limitations (as manager)

1. Prepare-
2. Team approach-
3. Structure
4. Scenarios-
5. Multiple interviews-
6. Training-

Question 12

• whole team, let them introduce self

Answer 12

Interview Process

1. Introduction

Question 13

• Job Analysis
• Position Posting
• Advertising
• Screening
• Interviewing
• Selecting
• Orienting
• Counseling/ Coaching
• Performance Evaluation
• Staff Development

Answer 13

RECRUITMENT/SELECTION

Question 14

• Introduction
• Description of position
• Clarify information on application
• Qualifications
• Structured interview questions
• Procedures for hiring
• Termination of interview

Answer 14

INTERVIEW PROCESS

Question 15

2. • what it is like, what it entails
3. • out of date
4. • do they have
5. Structured interview questions

Answer 15

Interview process

2. Description of position
3. Clarify information on application
4. Qualifications

Question 16

6. • let them know what is going on, take a couple of weeks, this many applicants, don’t leave hanging

Answer 16

interview process

Procedures for hiring

Question 17

7. • plenty of time, give person time to ask if they have questions for us

Answer 17

interview process

Termination of interview

Question 18

8. • time with team to look over and discuss, good fit for team, you can write notes to remember but not whole time

Answer 18

interview process

Evaluation of the interview

Question 19

o	Age
o	Marital status
o	Children
o	Race
o	Sexual preferences
o	Financial or credit status
o	National origin
o	Religion

Answer 19

Unacceptable interview questions

Question 20

• Prepare in advance=Know philosophy, Be early, read about hospital
• Practice responses: posture, gesture, body mov
• Be attentive, look at interviews, listen, eye contact
• Ask appropriate questions – never ask money, how are schedules made
• Answer confidently and honestly, don’t lie
• Send a brief thank-you, email

Answer 20

Tips for the Interviewee

Question 21

• mature self-directed who learn from life experiences and are focused toward solving problems, need to know why they need to learn before willing

Answer 21

Adult Learning Theory

Question 22

Char: internally motivated experience valued and varied, task or problem centered, self-directed, choices

Answer 22

Adult Learning Theory

Question 23

Enviro- relaxed, informal, collaboration encourage, set goals, decisions made by teacher and student, process activities and inquire about projects, teach self-peer evaluation

Answer 23

Adult Learning Theory

Question 24

Obstacles- intuitional barriers, time, self-confidence, situational obstacles, family reaction

Answer 24

Adult Learning Theory

Question 25

- learn from interactions of others, behavioral based, observe and reinforced by own behavior, established by feedback

Answer 25

Social Learning Theory

Question 26

``` Anticipated reinforcement ↓ Select and observe a model ↓ Retention / Cognitive learning ↓ Behavior reproduced ↓ Reinforcement of behavior ↓ New behavior ↓ Behavior internalized ```

Answer 26

Social Learning Theory

Question 27

- maturational and experiential factors in the learners background (foundation) that influence learning, not same as motivation to learn - no PICC class till you have IV skill

Answer 27

Readiness to learn

Question 28

- do we need to provide info in advance about benefit of learning they are likely to be motivated to attend training sessions and learn, feeling important, or benefit

Answer 28

Motivation to learn

Question 29

- new learning to work setting, similarity between training context and job, Adequate practice, overlearning is recommended, training variety of different situation so knowledge is generalized, important steps should be identified Ex: sim lab, capstone, clinical

Answer 29

Transfer of learning

Question 30

- effective strategies chance for repeated rehearsal, group items to be learned=cluster, material presented well organized manner

Answer 30

Span of memory

Question 31

oThe process of learning and understanding how to use the skills learned in school, new person to unit feel comfortable how they fit as well, mentors in place

Answer 31

Socialization

Question 32

oThe process of learning new values, skills, attitudes, and social rules as a result of changes in the type of work, every time you have a job change, different skills and undertake new roles

Answer 32

Resocialization

Question 33

- unusually effective in social role serves as model, experienced competent employees, more models greater possibility for new nurse to perform well, look to inspiration watch but not close to Ex: Payton Manning, Martin Luther King, Leader

Answer 33

Role Models

Question 34

 Active and purposeful, assigned through orientation  An experienced nurse who provides emotional support  Strong clinical skill role model, explain things well, quiz  Close supervision- but not towering over, patience  Nonjudgmental, friendly, stop if not doing correctly but nicely

Answer 34

Preceptors

Question 35

- can’t be assigned organization can encourage experienced, voluntary, temporary, oriented towards personal growth, mutually beneficial, feedback

Answer 35

Mentors

Question 36

listen to grad and help dev appropriate coping behaviors have balanced life, work enviro zero tolerance for disrespect, after orientation when start on own= prevent with preceptor mentor, never really been on your own, so much to learn, heavy pt load

Answer 36

New Graduate | ◦ Role Overload (Reality Shock)

Question 37

: one person helping the other to reach an optimum level of performance - One of the most important tools for empowering subordinates, changing behaviors, and developing a cohesive team - One of the most difficult for a manager to master

Answer 37

Coaching

Question 38

A. : effective as a teaching tool, for assisting with socialization, and for dealing with short term problems

Answer 38

Short term coaching

Question 39

B. : a tool for career management and in dealing with disciplinary problems

Answer 39

Long term coaching

Question 40

- Watch signs for as manager, seem stressed, ask how they are feeling, how can we help you / don’t except enviro not supported need to go to someone to talk about charge, manager

Answer 40

Role Overload (Reality Shock)

Question 41

* = quality care, good service * -what get paid for position (competitive insurance, pay, sign on bonus) * - where it is, what can we market to sell it, easier for florida =beach, mountains/ parking for regional= how well lit, don’t pay, safe/ appearance how beautiful, enviro * -way you market=ways heard about: internet, facebook, job fairs, flyers, back of journals for higher positions, contact schools, Word of mouth, talk to ppl, why there is a bad apple=don’t want to work there

Answer 41

* Product * Price * Place- * Promotion-

Question 42

- manager/ one person does interview, if I was to interview person twice I would come to the same outcome each time

Answer 42

Limitations of interviews | Intra-rater reliability

Question 42

- carried out in edu setting help prepare new nurses for their professional role, try to prepare for transition, before you get there, transfer well to real life, be able to help support for lacking Ex: in school

Answer 42

1. anticipatory socialization