Man: Test 1 Leadership and Management

Question 1

process of coordination and integration of resources through planning, organizing, coordinating, directing, and controlling to accomplish specific institutional goals and objectives.

Answer 1

Management

Question 2

• assigned position within the formal organization
• a legitimate source of power=automatic authority
• are expected to carry out specific functions, duties, and responsibilities
• emphasize control, decision making, decision analysis, and results
• manipulate people, the environment, money, time, and other resources to achieve organizational goals
• have a greater formal responsibility and accountability for rationality and control than Leaders= answer to what outcomes are, performance, quality improvement
• direct willing and unwilling subordinates

Answer 2

Characteristics of Managers

Question 3

• coordinate resources
• optimize resource use
• meet organizational goals and objectives
• follow rules
• plan, organize, control, and direct
• use reward and punishment effectively to achieve organizational goals

Answer 3

Good Managers

Question 4

• getting work done through others willingly - one who influences and guides direction, opinion, and course of action

Answer 4

Leadership

Question 5

-assertive, listen, integrity= trust, reliable, good communication , organized, mentor= look up to, good decision makers and problem solvers, Confidence, Role Models, Focused Direction, Punctual, Willing to take risks, Visionary

Answer 5

Leadership Traits/Roles

Question 6

• could just be someone on a unit, no formal position= no authority, no expectations or outcomes aren’t required to do that, might not always be in line with what the organization has in place, good communicator, give feedback
• only directing willing followers
• must have a follower to help bring more people: get them excited about it

Answer 6

Difference manager and leader

Question 7

• 1900-1930: Industrial - make factories more efficient
• Used for data collection
• Time studies= efficiency of something point a to b
• Tried to hire personnel that fit the job - what is the skill level/requirements?
• Relationship between manager and employees changed - different roles and responsibility

Answer 7

Scientific Management (Taylor)

Question 8

• Theocracy (government hospitals), Developed the organizational chart for levels of employee/responsibility, overall does make it is more efficient= know where to report, makes it clear

Answer 8

Bureaucratic Function (Max Weber)

Question 9

• identified there is 5 basic functions that a manger is responsible in an organization

Answer 9

Management Functions (Fayol)

Question 10

planning
organizing
staffing
directing
controlling

Answer 10

Management Functions (Fayol)

Question 11

the overall goals and objectives of a unit, future plans, anticipating in pop, reimbursement affect pop

Answer 11

Management Functions (Fayol)
 Planning:

Question 12

: what structure care will be delivered, divide up work Ex: team work, primary care, functional nursing

Answer 12

Management Functions (Fayol)
organizing

Question 13

: recruitment, orienting, interviewed, hired/ schedule ppl

Answer 13

Management Functions (Fayol)
staffing

Question 14

: delegating, communication-discipline, conflict management

Answer 14

Management Functions (Fayol)
directing

Question 15

: evaluating anything= quality control/improvement, budget, employee performance

Answer 15

Management Functions (Fayol)
controlling

Question 16

• managers will treat their employees based on the way they will view their employees

Answer 16

Theory X/Theory Y (McGregor)

Question 17

employees are generally lazy, need constant reminders/ watching over shoulder

Answer 17

theory x

Question 18

self motivated, willing to work hard/ managers trust workers, not on floor as often, more comfortable delegating

Answer 18

theory y

Question 19

strict, orderly, gives strong directions/commands
o Motivation is punishment if orders not followed
o Communication would flow downward
o Decision making would come from them
o Downside – limited viewpoint, employees wouldn’t have their say which could affect their motivation, abuse of power
o Useful during: codes, war, military, pt safety issues, performance issues

Answer 19

Behavioral Theories Leadership Style (Lewin, White, Lippitt)

authoritarian

Question 20

• Free for all, permissive, little control
  o Decision making would be difficult because can’t find a common ground and everyone has a different opinion
  o No correction for employees behavior
  o May be appropriate for brainstorming

Answer 20

Behavioral Theories Leadership Style (Lewin, White, Lippitt)

laissez-faire

Question 21

Seeking input from the employees but still leads
o Motivation is the greater good for the group
o Everyone’s opinion has value, communication flows both ways
o Many different viewpoints
o Downside – at times the majority could overpower and can be time consuming
o Ultimately a leader steps up

Answer 21

Behavioral Theories Leadership Style (Lewin, White, Lippitt)

democratic

Question 22

Developed situational approach to leadership to determine the style and direction needed, based on employees, whenever there has to be something accomplished
-Predicts which leadership style is most appropriate in each situation on the basis of the level of the followers maturity

1. Give some degree of task behavior= make sure the employee hads the knowledge and info to be able to perform
2. Relationship behavior= encouragement, support, motivation and employee might need
   - decide on the type of employee present

Answer 22

Situational (Hersey & Blanchard)

Question 23

more manager
• Referring to individual concerned with day-to-day functioning
• Wants to meet daily goals and achieve a list of tasks, result oriented
• Sometimes miss out on the bigger picture/organizational goal

Answer 23

Transactional

Question 24

more leader
• Empower, influencing people, visionary, committed, think forward
• Less worried about day to day and daily tasks
• Many times this is the type of leadership that seems to be pushed

Answer 24

Transformational

Question 25

• Leader who puts the employee first
• Seem like a mentor
• Easy to come and talk to
• Can’t go too far so that they are not walked over/taken advantage of or create a dependency

Answer 25

Servant Leadership (Greenleaf)

Question 26

represents the capability of the individual, invest in people do thing that help them grow and develop to help build knowledge Ex: tuition reimbursement, reimbursement for seminars or certifications, benefits

Answer 26

Human capital

Question 27

represents what a group can accomplish together. Bonds are better the better productivity Ex: activities outside work, pitch ins

Answer 27

Social capital

Question 28

The idea that you’re good at perceiving the emotions of someone, strong leader will be able to precede what you’re thinking in a situation= intervene quicker and better

• How well you can manage your emotions and understanding appropriate emotions at the appropriate location=may help to notice
• be able to control your own emotions= self-regulation

Answer 28

Emotional Intelligence

Question 29

• suggest that in order to lead, leaders must be true to themselves and their values and act accordingly, hard to repair damage if they don’t match
• Values, Principles, beliefs=activities, action, deeds

Answer 29

Authentic Leadership

Question 30

This applies to a person who is recognized among his or her peer for innovative ideas and who demonstrates the confidence to promote those ideas

Answer 30

Thought Leadership

Question 31

• : recognize and understand one’s moods, emotions, and drives as well as their effects on others

Answer 31

Self-awareness

emotional intelligence

Question 32

• : ability to control or redirect disruptive impulses or moods as well as the propensity to suspend judgment

Answer 32

Self-regulation

emotional intelligence

Question 33

• : passion to work for reasons that go beyond money or status; propensity to pursue goals with energy and commitment

Answer 33

Motivation

emotional intelligence

Question 34

: ability to understand and accept the emotional makeup of other people

Answer 34

Empathy

emotional intelligence

Question 35

: proficiency in handling relationships and building networks; an ability to find common ground

Answer 35

Social skills

emotional intelligence