MAN exit quiz Flashcards
Enabling meaning, personalized communication between a business and its customers is most essential to which of the following?
customer relationship management
businesses use the marketing concept when they focus on ___.
fulfilling the expectations of their customers
decisions concerning the selection of a target market and the creation of a marketing and the creation of a marketing mix are made primarily as part of the ____ component of the marketing planning process
marketing strategies
a ___ strategy outlines how, when and where a company will make its product or service available to target consumers.
place
a ___ is a document that includes an assessment of the marketing situation, marketing objectives, marketing strategy and marketing initiatives.
marketing plan
your new employer has asked you, as a new marketing graduate, to identify a group of potential customers who might respond in a similar way to a given set of marketing efforts., You have been asked to identify a(n) ____.
marketing segment
information about which of the following would most likely be included in the marketing mix component of the marketing strategy?
pricing
a marketing ___ is defined as a group of marketing variables a business controls with the intent of implementing a marketing strategy directed at a specific target market
mix
to attract a target audience of 25-to 35 years old, Godiva also began purchasing ad space in Vogue and vanity fair. In doing so, Godiva altered the ___ element of its marketing-mix strategy.
promotion
which of the following is the placement of a product or service offering in the minds of consumer targets
positioning