MAN exit quiz Flashcards

1
Q

Enabling meaning, personalized communication between a business and its customers is most essential to which of the following?

A

customer relationship management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

businesses use the marketing concept when they focus on ___.

A

fulfilling the expectations of their customers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

decisions concerning the selection of a target market and the creation of a marketing and the creation of a marketing mix are made primarily as part of the ____ component of the marketing planning process

A

marketing strategies

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

a ___ strategy outlines how, when and where a company will make its product or service available to target consumers.

A

place

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

a ___ is a document that includes an assessment of the marketing situation, marketing objectives, marketing strategy and marketing initiatives.

A

marketing plan

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

your new employer has asked you, as a new marketing graduate, to identify a group of potential customers who might respond in a similar way to a given set of marketing efforts., You have been asked to identify a(n) ____.

A

marketing segment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

information about which of the following would most likely be included in the marketing mix component of the marketing strategy?

A

pricing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

a marketing ___ is defined as a group of marketing variables a business controls with the intent of implementing a marketing strategy directed at a specific target market

A

mix

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

to attract a target audience of 25-to 35 years old, Godiva also began purchasing ad space in Vogue and vanity fair. In doing so, Godiva altered the ___ element of its marketing-mix strategy.

A

promotion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

which of the following is the placement of a product or service offering in the minds of consumer targets

A

positioning

How well did you know this?
1
Not at all
2
3
4
5
Perfectly