Making Marketing Decisions Flashcards

1
Q

Marketing mix

A

Product, price, promotion, place

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2
Q

Design mix - elements

A

Function I
Aesthetics
Cost

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3
Q

Factors to consider - product

A

Manufacturers design product or service that meets needs and wants of target market
Retailers decide what product to sell
Over time product may need updating
Business chooses produce in line with its image

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4
Q

When deciding which product to develop, 4 factors are considered

A

Has gap in market been identified?
Launching a new inventions or idea
Does existing product have declining sales?
New fashions and changing customer needs

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5
Q

Design mix

A

Balances 3 aspects of aesthetics, function and cost when designing new products

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6
Q

Function

A

What product or service is meant todo

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7
Q

Aesthetics

A

How a product looks and feels

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8
Q

Cost

A

Amount of money spent on producing/ supplying service

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9
Q

Features of products that emphasise aesthetics in design mix

A

High added value
Demand fuelled aspirations
Shorter product life cycle
Attracts imitation
Need for greater promotional support

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10
Q

Features of products that emphasise function in design mix

A

Demand stable and predictable
Longer product life cycles
lower promotional costs
Reputation for quality based on reliability
Economic to manufacture; low average costs based on high production rates
reputation for quality based on reliability

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11
Q

Features of products that emphasise cost in design mix

A

Will focus on costs & aim to operate efficiently

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12
Q

Product life cycle

A

Illustrates stages of products life

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13
Q

Product life cycle stages

A

Introduction
Growth
Maturity
Deline

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14
Q

Product life cycle - introduction stage

A

Costs high
Low level of sales
Negative cash flow
Small scale distribution
High promotional spending
High price (price skimming) or low price ( price penetration )

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15
Q

Product life cycle - growth stage

A

Expanding market
Fast growing sales
Product becomes known
Cash flow may become positive
Market grows, profits rise
Wider distributions
Advertising

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16
Q

Product life cycle - maturity stage

A

Slower sales - rivals enter market = intense competition + fight for more market share
High profits for those w/ high market share
Cash flow strongly positive
Weaker competitors leave market
Advertising is persuasive
Promotion focused on differentiation
Attract new users, target new segments, develop new uses

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17
Q

Product life cycle - decline stage

A

Falling sales
Market saturation and/or
Decline in profits & weaker cash flows
More competitors leave market
Products withdrawn from production
Kemaning products sold at. reduced prize

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18
Q

Reasons why products enter decline stage

A

Tech advances
Changes in consumes tastes and behaviour
Increased competition
Failure to innovate & develop product

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19
Q

Key uses of product life cycle model

A

Forecast future sales trends
Helps correctly position product & successfully target right market
Help analyse & manage product portfolio

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20
Q

Extension strategies definition

A

Businesses use these to prolong life of product

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21
Q

Extension strategies

A

Advertising
Price reduction
Adding value
Explore new or different markets
New packaging

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22
Q

Product differentiation

A

Offering something different from competition

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23
Q

Importance to a business of differentiating, a product/service

A

unique selling point
allows businesses to charge higher price and create customer loyalty
Enables business to develop distinctive brand where customers will return to make repeat purchases

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24
Q

Major influences that will affect the price

A

market segments
Marketing objectives
Technology
Competitors
Costs
Products

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25
when pricing a product, a business should consider what
how much it cost to make The availability of the product or service – how many it can make and sell How much customer is willing to pay? Price competitors are charging Quality of product or service
26
Why is price important?
Directly affect revenue must be consistent with other elements of marketing mix. Making the wrong decision could have serious effect on sales and cash flow.
27
Cost based pricing
involves business calculating the cost of making the product or service. Business adds a markup percentage to the cost price to ensure a profit
28
cost plus pricing formula
Price= unit cost+ (mark up X unit cost)
29
Advantages of cost-based pricing
Ensure selling at profit as production costs already factored Easy 2 calculate
30
Disadvantages of cost -based pricing
High cost = high selling price Doesn't consider price customers willing to pay
31
Competition based pricing
When business charges similar price to competing businesses
32
Advantages of competition based pricing
Business won't lose customers to competition.based price alone
33
Disadvantages of competition based pricing
It business undercut competitors too much, risk making a loss
34
Penetration pricing
Setting initially low price then graduates Increases it over time
35
advantages of penetration pricing
Low initial price attract customers. Customer remain loyal, even when price raised.
36
Disadvantage of penetration pricing
Low price equals low profit. No guarantee customers will buy when it is more expensive.
37
Price skimming
when business at high price, initially then reduces it over time
38
Advantage of price skimming
hi initial price can make product/service more desirable and therefore enable business to maximise profit
39
disadvantage of price skimming
High price may deter potential customers By the time, the product comes down in price, there may be something new or more attractive on the market
40
premium pricing
strategy business uses when they always keep the price is high
41
advantage of premium pricing
exclusive nature of product makes it more desirable, meaning a high profit margin can be put on the product
42
Disadvantage of premium pricing
income falls customers may look for cheap substitutes
43
Predatory pricing
aggressive pricing, strategy Prices that set so low competitors will not be able to compete
44
Advantages of predatory pricing
if successful, a business can eliminate competition. Business will be losing money and may jeopardise their own future success.
45
psychological pricing
 Used to lead customers to believe they’re getting the best deal for money. Most common example, round down the price by 1p
46
influences on pricing
Technology. Competition. Market segments. The product life-cycle. state of the economy legislation in the market
47
influence on pricing – technology
Flexible pricing Product purchases. Price comparison websites. New technology enables a business to sell a premium price. However, as soon as a new technologies introduced, the price must be reduced.
48
influence on pricing – competition
Competition could: Release new product. Improve on existing product. Improve at customer service. Reduce its price. Have a sale.
49
Influence on pricing – market segments
some companies were target different customers with different Mass and niche markets
50
Promotion
main aim of mission is to ensure customers are aware of existence and potential benefit of product promotion used to persuade customers that product is better than competing products and to remind customers about why they may want to buy it
51
Typical methods of promotion
Sales promotion Branding Sponsorship. Advertising.
52
Methods of sales promotion
Special offers Products trials Additional products (BOGOF) Loyalty cards
53
methods of advertising
Print media? TV and radio? Billboards and signs. Social media. Online advertising E – newsletters.
54
Key factors influencing promotional decisions
stage in the product life-cycle. Nature of the product. Competition. Market objectives and budget. Target market
55
sales promotion and special offers
Tactical point of sale, material or other incentives designed to stimulate purchases. E.g. competitions, demonstrations products, trials, loyalty points. Special offers such as free gifts ,point of sale displays, buy one get one free ,price reductions ,coupons
56
benefits of sales promotions
Quick boost sales encourages customers to try a product or switch brands
57
disadvantages of sales promotion
sales effect may only be short time customers may come to expect, or anticipate further promotions May damage brand image
58
Product trials
Free samples encourage customers to try product and encourage them to buy product in the future However, costs of producing samples may not be covered
59
Advertising
Any method of promotion that is paid for Aims to reach target market through different media
60
Benefit of advertising
Wide coverage Control of message Repetition Means message can be communicated effectively Effective for building brand awareness and loyalty
61
Drawbacks of advertising
Often expensive Impersonal One way communication Limited ability to close a sale
62
Advantages of advertising as a method of promotion
wide coverage control of message being promoted segmentation possible through choice of media used repetition means that the message can be communicated effectively Can be used to build brand loyalty
63
Disadvantages of adverts using as a method of promotion
expensice impersonal and not accurate at aiming at customers so high wastage one-way communication and no guarantee message is being received East to get lost in competing adverts
64
brand
product with unique character
65
advantages of having a strong brand
inspires customer loyalty, leads to repeat sales and word-of-mouth recommendation can charge higher prices, especially if brand is market leader
66
sales promotion
process of persuading a potential customer to buy the product.
67
place
how a business gets its products to the customers
68
Objective of distribution
to make products available in the right place at the right time in the right quantities
69
Distribution channels include:
retailers wholesales Distributors / sales agents Direct
70
definition of distribution channel
all the organisations through which a product must pass between its point of production and consumption
71
advantage of wholesalers
break the bulk efficient distribution logistics costs may be lower
72
disadvantages of wholesalers
costs are increased due the wholesaler’s “middle-man” profits customers may expect choice Producers may not have sufficient resource or expertise to sell direct
73
advantages of selling direct
no need to share profit margins producer has complete control over sales process products not sold alongside those of competitors