Major Types Of IT Systems Flashcards
Information Systems
Information systems are sociotechnical systems. They have inter-related elements if a change happens to one element, all other elements are affected
AI systems
Artificial intelligence refers to the technique that enables machines to mimic, demonstrate and develop human behaviour and cognition.
Two types of AI algorithms
Machine learning algorithms. And deep learning algorithms.
Applications for AI
AI in the healthcare industry. AI and manufacturing. AI and retailing.
Customer relationship management (CRM)
An approach to manage a companies interaction with current and potential customers. It uses data analysis about customers history with the company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth
Enterprise resource planning (ERP)
ERP systems are designed to integrate and optimise various business processes such as order entry and production planning across the entire firm
Examples
Ali baba. Amazon. Facebook. Microsoft.