Maintenance Of Values And Ethics Flashcards

1
Q

Conflict resolution will not be used more than one time with the same complainant unless…

A

Agreed to by all parties involved in the dispute

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2
Q

All internal investigations should be completed within _____ days

A

90

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3
Q

Bureau/area commander will ensure the investigatory process is explained to the subject officer by his _______ ___________.

A

Direct supervisor

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4
Q

If complaint only involves complainants disagreement with a procedure/policy, supervisor will:

(2)

A

Explain the policy and procedure to the citizen

Document conversation in blue team as a citizen contact

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5
Q

When a supervisor fills out an SOC, he will document the nature of the complaint, ______________, and ________________.

A

Name of complainant, and

Any witnesses to allegation.

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6
Q

Internal investigation findings:

6

A

Sustained

Not sustained

Unfounded

Exonerated

Misconduct not based on complaint

Policy failure

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7
Q

Minor allegation investigation

Major allegation investigation

Explain the differences.

A

A minor allegation, if true, results in a suspension of less than 40 hours and or a disciplinary transfer.

A major allegation, if true, results in a suspension of 40 hours, demotion, or termination. Investigated by internal affairs.

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8
Q

Explain the difference between a

citizen contact/preliminary inquiry, and

a customer service dispute

A

A citizen contact/preliminary inquiry is conducted to discover the nature of the complaint - not a formal investigation

A customer service dispute involves a complainants disagreement with a policy or procedure, or how we do our job. It is not a result of a violation of policy

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9
Q

(for complaints)

After hours, an _______ _________will be contacted to assess the need for immediate internal affairs response.

A

On-duty Lieutenant

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10
Q

Complaint of harassment and or discrimination may be reported to one or a combination of the following:

A

Any supervisor

Director of Employee Diversity Section

IAB Commander

Office of Human Resources director

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11
Q

Federal mandate dictates that the burden of proof for employee diversity section investigations is that of a ________ __ _____________.

A

Preponderance of evidence

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12
Q

LVMPD burden of proof for internal investigations is that of _________ and __________ evidence.

A

Clear and convincing

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13
Q

(Concerning the ICARE values)

Supervisors will:

(5)

A

Ensure employees understand the values

During the first quarter discuss the values in a formal session and review the oath of office and law-enforcement code of ethics.

Conduct ICARE training

Review on a monthly basis the blue team dashboard and help employees as needed

Ensure commendable actions given at the bureau level are entered into IA pro system for recognition

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14
Q

Name the department of values

A

Integrity

Courage

Accountability

Respect for others

Excellence

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15
Q

Complaints classified as minor allegations and referred to an area command may be handled as:

A

Formal investigation

Supervisory intervention

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