Maintenance Of Values And Ethics Flashcards
Conflict resolution will not be used more than one time with the same complainant unless…
Agreed to by all parties involved in the dispute
All internal investigations should be completed within _____ days
90
Bureau/area commander will ensure the investigatory process is explained to the subject officer by his _______ ___________.
Direct supervisor
If complaint only involves complainants disagreement with a procedure/policy, supervisor will:
(2)
Explain the policy and procedure to the citizen
Document conversation in blue team as a citizen contact
When a supervisor fills out an SOC, he will document the nature of the complaint, ______________, and ________________.
Name of complainant, and
Any witnesses to allegation.
Internal investigation findings:
6
Sustained
Not sustained
Unfounded
Exonerated
Misconduct not based on complaint
Policy failure
Minor allegation investigation
Major allegation investigation
Explain the differences.
A minor allegation, if true, results in a suspension of less than 40 hours and or a disciplinary transfer.
A major allegation, if true, results in a suspension of 40 hours, demotion, or termination. Investigated by internal affairs.
Explain the difference between a
citizen contact/preliminary inquiry, and
a customer service dispute
A citizen contact/preliminary inquiry is conducted to discover the nature of the complaint - not a formal investigation
A customer service dispute involves a complainants disagreement with a policy or procedure, or how we do our job. It is not a result of a violation of policy
(for complaints)
After hours, an _______ _________will be contacted to assess the need for immediate internal affairs response.
On-duty Lieutenant
Complaint of harassment and or discrimination may be reported to one or a combination of the following:
Any supervisor
Director of Employee Diversity Section
IAB Commander
Office of Human Resources director
Federal mandate dictates that the burden of proof for employee diversity section investigations is that of a ________ __ _____________.
Preponderance of evidence
LVMPD burden of proof for internal investigations is that of _________ and __________ evidence.
Clear and convincing
(Concerning the ICARE values)
Supervisors will:
(5)
Ensure employees understand the values
During the first quarter discuss the values in a formal session and review the oath of office and law-enforcement code of ethics.
Conduct ICARE training
Review on a monthly basis the blue team dashboard and help employees as needed
Ensure commendable actions given at the bureau level are entered into IA pro system for recognition
Name the department of values
Integrity
Courage
Accountability
Respect for others
Excellence
Complaints classified as minor allegations and referred to an area command may be handled as:
Formal investigation
Supervisory intervention