maintain hard floor surfaces

Question 1

1. what are the organisation’s policies and procedures when you identify pre-existing damage to a hard floor surfaces?

Answer 1

• report the damage to the supervisor

- complete an incident form, etc

Question 2

2. what is the MSDS used for and where is it kept?

Answer 2

• MSDS provides information about the cleaning agents and chemicals ; e.g. storage requirements, safety hazards, e.g PPE may be required, possible allergic reactions.
• the MSDS is a file of data and is kept in e.g the store room, cleaners room, etc.

Question 3

3. list three types of PPE you might wear when cleaning a hard floor surface.

Answer 3

• gloves (single use and heavy)
• closed in non-slip shoes
• goggles
• mask
• apron, etc.

Question 4

4. give an example of how you would clean a hard floor surface e.g. damp mopping.

Answer 4

• read work schedule
• arrange cleaning agents and equipment
• put up signs and barriers
• remove furniture, etc.

Question 5

5. what steps would you take to prepare the work area when cleaning a hard floor surface?

Answer 5

• check for hazard
• put up signage and barrier
• remove furniture and fittings
• identify work restrictions
• select the equipment and cleaning agents
• check all equipments is in good working order
• identify the soiling and surface areas.

Question 6

6. what procedure do you use to tidy the area when you have finished the task?

Answer 6

• remove signage and barriers when safe to do so, replace furniture and fittings.
• chemicals and fluids should be poured down sump drains, cleaner sinks, although products containing zinc cannot be disposal of in toilets as it does not break down and will harm the environment.

Question 7

7. what procedure does your workplace follow for cleaning and storage of equipment used for hard floor maintenance?

Answer 7

• should identify workplace procedures and be able to explain why they are carried out, e.g.
• prolong life of equipment
• maintain good working conditions
• cost effectiveness of cloths
• cleaning effectiveness and maintenance of cleaning standard.
• safety-check equipment prior to storing.