Macro Social Work

Question 1

Program Development Steps

Answer 1

1. Conduct needs assessment (using surveys, focus groups, interviews)
2. Create planning team (agency specific - e.g. therapist/clinical team) and/or task force (addressing larger community issues - e.g. homelessness)
3. Define goals/objectives of program based on results of needs assessment
4. Develop action plan/timeline for program implementation (Literature review - be up to date on current research/best practices to inform program development)
5. Implement action plan

Question 2

Program Evaluation Steps

Answer 2

1. Look at goals/objectives in order to measure success of program
2. Describe characteristics of program (e.g. clients served, interventions/practice techniques - helps understand how services are delivered)
3. Engage in process evaluation (how services are being carried out)
4. Identify tools necessary to measure progress toward goals
5. Use measures (surveys, interviews, therapist track outcome measure for reduction in symptoms)
6. Share evaluation with appropriate parties aimed at improving program

Question 3

Community Organizing

Answer 3

1. Integrate into community (develop relationships with people in the community, build trust, strength-based, stakeholders)
2. Identify issues impacting community (through relationships built)
3. Identifying individuals and create core group (work with community members, provide training and process in which you address issues)
4. Set goals and objectives based on issues identified in step 2
5. Create action plan to meet goals (Techniques for Organizing: empowerment model, visiting lawmakers, community members provide testimony about needs)

Question 4

Policy Analysis

Answer 4

1. Look at laws that affect your community
2. Understand how a law is created
3. Assess how laws impact client and advocate on clients behalf