MacGregor's X & Y Theory

Question 1

Theory X Manager

Answer 1

Authoritarian leadership style characterised as demanding, no praise, not worried about staff welfare and results driven.

Question 2

Theory Y Managers

Answer 2

Enlightened leardership style characterised as open minded, enables growth and development, make a friendly environment and encourages participation.

Question 3

Theory X Workers

Answer 3

The assumption is they dislike work, are lazy, dislike responsibility, and must be paid to do the work.

Question 4

Theory Y Workers

Answer 4

The assumption is that they like the work, are creative, seek responsibility, and are self-directed.

Question 5

Intrinsic Motivation

Answer 5

Comes from inside the person. Example: Pride, interest, achievement and curiosity

Question 6

Extrinsic Motivation

Answer 6

Comes from outside the person. Example: Grades, punishment, praise and money

Question 7

Advantages of X & Y Theory

Answer 7

Many workplaces still view workers as Theory X oriented. Identifying this can help them change.
Can be used to develop motivational techniques

Question 8

Disadvantages of X & Y Theory

Answer 8

Doesn’t account for the complexity of human behaviour.
Not everyone can be motivated by the job they do.
X & Y are extremes and most people will fall somewhere in the middle.

Question 9

Limitation of Theory X

Answer 9

Creates and authoritarian environment.
Once people have enough money it stops being a good motivator.

Question 10

Limitation of Theory Y

Answer 10

Some workers want and need guidance.
It is imposible to have a perfect environment.