M5 P1 (Midterm) Flashcards
is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.”
Marketing
performs a one way mass marketing to push a product to many customers.
Product manager driven
Engages individual customers or narrow segments in a two-way communication, building long-term relationships whichever of the company products the customer would value most at any given one time.
Costumer- Manager driven
makes all of your tools (including marketing, sales, and customer success) more effective.
Orchestrator
is the coordination of data from multiple platforms, with the end goal of creating a more connected customer experience.
Marketing orchestration
Involved in creating videos, for marketing, selling, and servicing every product, in producing coupons and other promotions delivered through social media.
Publisher and “content supply chain” manager
Involved in knitting together information to understand consumer decision journey and provide positive individualized customer experience.
Market place intelligence leader
refers to the ability to influence consumer perception regarding a brand or product relative to competitors.
Market positioning
refers to the characteristics of the market either organizational or competitive, that describes the nature of competition and the pricing policy followed in the market.
Market structure
a large number of buyers and sellers are present, and all are engaged in the buying and selling of the homogeneous products at a single price prevailing in the market.
Perfect competition
there are a large number of firms that produce differentiated products which are close substitutes for each other.
Monopolistic competition
characterized by few sellers, selling the homogeneous or differentiated products.
Oligopoly market
characterized by a single seller, selling the unique product with the restriction for a new firm to enter the market
Monopoly
refers to a group of potential customer to whom a company wants to sell its products and services. Consumers who make up a target market share similar characteristics such as buying geography, buying power, demographics, and income.
Target market
a group of people who share one or more common characteristics, lumped together for marketing purposes.
Market segment